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Hardware Reviews, Insider stuff, Recent Activity, Troubleshooting, WED Blog, Windows 10, Windows 11

Bad Move: Opening MSA in Default Admin Account

October 16, 2021 Ed Tittel 4 Comments

I admit it. I screwed up, and then I paid the price. Yesterday I got a new review PC delivered. It came from Lenovo: a new X1 Carbon Gen 9 PC. That unit feature an i7 4core CPU, 16 GB RAM, and 512 GB NVMe SSD with Thunderbolt 4 support. Typical for review units, it opens into a local admin account. Inside that account I made a bad move: opening MSA in default admin account. Alas, this caused all kinds of problems. Let me explain… (I’ll add that MSA is a common acronym for “MS account” aka “Microsoft account.”)

What Happens After Bad Move: Opening MSA in Default Admin Account

My MSA picture got associated with the local account. That was my first cluethat something was off. On other loaner units, I’ve always been careful to set up a second account for my MSA. Then I give it admin privileges and work from there after that. This time, I logged into the Microsoft Store inside the local account. Big mistake.

As soon as I set up my MSA as a separate account, the Store quit working. The associated error code clearly explained it was an MSA login problem. Apparently, the MS Store decided that if it couldn’t distinguish a local account from an MSA, it wouldn’t open for either account on that machine. None of the usual repairs (uninstall/reinstall Store) did any good, either.

Cleaning Up the Mess

Forunately, I had to take a break to go see the “Friday Night Lights.” It was homecoming night at my son’s high school, and the Boss and I wanted to drink in the pageantry and celebration. While I was away from the munged review unit, I realized what I needed to do:

1. Set up another local account
2. Give that local account admin privileges
3. Delete the problem default account

This took a while to orchestrate and set up. I had to be reminded that the “Family account” sub-menus is where one sets up local accounts on Windows 10 and 11. After making sure my MSA and the other local account were properly privileged, I deleted the problem account. And immediately, the MS Store returned to working order. Self-inflicted wounds smart a little extra when one realizes who’s to blame for the hoopla.

Stay tuned: I’ll have a lot to say about this new loaner unit in an upcoming “First Looks” piece early next week. I’ll tease some planned topics to whet your interest, though:

1. Thunderbolt 4/USB-C proves surprisingly speedy
2. Interesting issues with Secure Boot and clean install attempts
3. Unit shows up with Windows 10 installed, not Windows 11
4. Timing and experience in upgrading to Windows 11
5. Interesting issues with Windows Hello

Be sure to check back in when that “First Looks” item appears. Cheers!

Insider stuff, Recent Activity, Updates, WED Blog, Windows 11, Windows OS Musings, Windows Update

Windows 11 Gets New Update Stack Package

October 15, 2021 Ed Tittel Leave a comment

Last June, MS announced the release of a Windows Feature Experience Pack (120.2212.3920.0) to Insiders in Beta and Release Preview Channels. In yesterday’s Dev Channel Preview Build 22478 release notes, they announced something called “Update Stack Packages.” Let’s call the former WFEPs and the latter USPs for brevity. USPs provide a “…new process for delivering new update improvements to our customers outside of major OS updates…” But if Windows 11 gets new Update Stack Package, what does that really mean?

Sussing Out Windows 11 Gets New Update Stack Package

The key to understanding comes from a sentence in the release notes discussion of USPs. It reads “The Update Stack Package will help ensure that your PC has the highest likelihood of successfully installing new updates with the best and least disruptive experience available.” Sounds like a mechanism to make sure the OS image is free of potential impediments to upcoming updates. Why does this remind me of “servicing stack updates?”

Overall, the discussion of USPs is much like that for WFEPs earlier this year. To wit:

1. USPs are currently limited to “a very small set of update-related system files … developed independently of the OS.” WFEPs have been small and limited since their June 2021 introduction. That said, they focus on “feature improvements to customers outside of major Windows 10 feature updates.”

2. USPs and WFEPs both come to Windows installations via WU.

3. Both seek to sanity-check and test their approach and capabilities with Insiders, but ultimately aim to “expand the scope and frequency of releases in the future” (quote from WFEP June announcement).

Looking for Enlightenment…

What’s really going on here? MS seems to be experimenting with different kinds of update mechanisms independent of “major OS updates.” Given that feature updates are dropping back to yearly frequency, this provides a way to introduce changes more often than that. I’m curious to see either (or both) of these mechanisms deliver something meaty. So far, they’ve been used only for tentative, small-scale updates and changes. I guess we’ll have to wait and see how they behave when they get a more serious workout.

Right now, for both USPs and WFEPs there’s far more fanfare than clarity or understanding. Hopefully time and experience will cure that imbalance and bring some useful demonstrations of what these things are for, and what they can do when exercised more heavily.

Device drivers, Insider stuff, Recent Activity, Updates, WED Blog, Windows 10, Windows 11

Nvidia Drivers Gain Considerable Heft

October 13, 2021 Ed Tittel Leave a comment

I noticed early this afternoon that my GeForce GTX 1070 GPU needed a driver update. The lead-in graphic shows the download size for the 496.13 version at 830.3 MB. When expanded and installed, that translates into 1.5 GB in the DriverStore (see RAPR screenshot below). That’s why I claim that Nvidia drivers gain considerable heft. The preceding version, as that same screencap shows, weighs in at a slighty-less-ginormous 1.3 GB. Heft!

Driver Store Explorer (RAPR.exe) shows some big driversizes for Nvidia stuff!
[Click image for full-sized view.]

As Nvidia Drivers Gain Considerable Heft, What to Do?

Clean up old ones, obviously! With that kind of space consumption you wouldn’t want to keep too many of them in the DriverStore. I will usually keep the previous version around for a week or so. I’ve been bitten in the past by new driver issues, and have learned to support rollback long enough to make sure everything’s OK.

I can remember only a couple of years ago, when Nvidia drivers routinely weighed in at 600-800 MB each. They’ve doubled in size since then as more bells, whistles and game tweaks get rolled up underneath their capacious umbrellas. Even then, I advised cleaning up if more than 2 copies reside in the DriverStore, and have personally seen that single cleanup maneuver — namely, removing older drivers from the store — free up 3-5 GB of disk space.

Note: by default, Windows 10 or 11 will allow an arbitrary number of versions of the same driver in the store. For big drivers this can produce unnecessary bloat. As you roll new Nvidia (or AMD Radeon) drivers in, make sure you also take the time to roll old ones out. Cheers!

Note: RAPR Pointer

If you’re not already familiar with the excellent Driver Store Explorer tool (aka RAPR.exe), download a free copy from its Github home page. An invaluable tool that I use myself at least once a month. All you have to do is click the “Select Old Driver(s)” button to clean up obsolete driverstore elements.

Letters from the Ed, Recent Activity, WED Blog, Windows OS Musings

Why Is Windows 7 Still Running on 1 of 5 PCs Worldwide?

October 8, 2021 Ed Tittel Leave a comment

The mind reels. I just checked the Operating system market share by version stats at NetMarketShare.com. To my outright astonishment, 20.93% of PCs worldwide still run Windows 7. By contrast, Windows 10 has a 62.16% share and MacOS 6.21% (the numbers in the figure only run through September; these are for October). Thus, I have to ask: “Why Is Windows 7 Still Running on 1 of 5 PCs Worldwide?”

Answering Why Is Windows 7 Still Running on 1 of 5 PCs Worldwide?

In a piece from Microsoft Story Labs with a 2018 copyright date, the company claims “there are more than 1.3B devices running Windows 10.” If that represents 62.16% of the number of PCs running globally, that means that 437 million PCs could be running Windows 7. (I know: I’m making assumptions willy-nilly, but this is a strawperson argument anyway.) That said, both The Verge and ZDNet reported in January 2021 that there could be somewhere over 100 million (Verge) and under 200 million (ZDNet) Windows 7 PCs still in use. Whatever that real number may be, my question is: “Why?”

Windows 7 hit EOL in January 2020. Microsoft does offer annual Extended Security Updates (ESU) for such machines, but that costs US$62 per license as of January 2021. Nobody knows for sure how many PCs are under ESU coverage (MS doesn’t disclose those numbers). But I’d be surprised if more than 20 million PCs were under contract.

What does that mean for the other 80 to 180 million Windows 7 PCs still in use? Big security exposure, and the onus for support on their owners. To me, this falls under the heading of “unacceptable risk.”

Again: Why Keep on with Windows 7?

Surely, the biggest answers have to be:

1. Inertia/laziness: Owners (individuals and businesses) don’t want to change.
2. Budget constraints/parsimony: Owners don’t want to spend the money (or time and effort) required for migration and possibly also, hardware refresh
3. Legacy app tie-downs: Businesses running custom apps based on Windows 7 don’t want to port or rewrite the code for newer Windows versions.

I understand these reasons, but I don’t understand that users and companies/organizations are willing to take big security risks as a consequence. I am flabbergasted that the curve showing in the lead-in graphic is declining so slowly. 5% in 10 months translates into 6% annually. That means that assuming the rate of decline remains constant, Windows 7 will remain in use for another 3 years and then some. All I can say is: Mind completely blown!

What could — and probably will — change this leisurely decline is some major security exploit that’s sure to come along. When owners must face clear, immediate and present danger of financial loss or legal liability they’ll get on the stick and start migrating faster. In the meantime, inertia continues to rule. Amazing!

Insider stuff, Recent Activity, Updates, WED Blog, Windows 11

Brand-new AMD PC Gets No Windows 11 Love

October 6, 2021 Ed Tittel Leave a comment

OK, then. I’m a little puzzled. Last month, I upgraded one of my desktops to a rockin’ configuration. I did this specifically to prepare for yesterday’s Windows 11 GA date. That PC includes an AMD Ryzen 7 5800X, 64 GB RAM, and more. It completely meets the Windows 11 requirements (and PC Health Check agrees with my assessment). But this machine gets nothing like the “Great news” item that appears on my X380 Yoga (see lead-in graphic). That’s right: my brand-new AMD PC gets no Windows 11 love from WU.

If Brand-new AMD PC Gets No Windows 11 Love, Now What?

Because I purpose built the machine for Windows 11, I could use the ISO I grabbed from MS yesterday. I’d mount that image, then run setup.exe to perform an in-place upgrade install instead. I wrote on Monday that it can take a while for machines to get the WU offer at Microsoft’s discretion. Little did I know that my new AMD PC (less than a month old) would fall outside that limit. Go figure!

I have to laugh. It’s always been a bit of a mystery as to how MS opens up availability during a “gradual rollout.” Ditto for the criteria it uses to gradually extend that availability to an ever-increasing population of PCs over time. I expected that new stuff would meet those criteria sooner rather than later. My expectations have been dashed, but I don’t take that personally. I just need to decide what to do.

Upgrade Now Vs. Upgrade Later?

Because there’s no compelling reason for that AMD PC to run Windows 11, I’m tempted to wait and see how long it takes to get an offer from WU. As I observed in my Monday post, “The first machines to get an upgrade offer will be those for which telemetry shows no upgrade problems.” I’ve heard from plenty of AMD owners over at Elevenforum that they’ve successfully installed Windows 11 on such PCs. That includes builds with 5800X CPUs, just like mine.

Thus, it comes down to patience and curiosity. I’ll try to hold onto the former so I can further exercise the latter. But if history is any guide, I probably won’t last much past Halloween before I hitch that machine to the Windows 11 star. Stay tuned: I’ll keep you posted.

News of Performance Issues Say: “Later”

Just this morning a number of stories about Windows 11 performance issues on AMD CPUs have surfaced. See, for example this NeoWin item “AMD processors hit by performance issues…” Or this OnMSFT story “AMD acknowledges Windows 11 performance issues…” Looks like the “lack of love” comes out of genuine concerns for less-than-positive outcomes. I bet my status changes after the promised and forthcoming AMD performance patch is out. We’ll see!

Insider stuff, Recent Activity, WED Blog, Windows 11

Windows 11: Revisiting Microsoft Gradual Rollouts

October 4, 2021 Ed Tittel Leave a comment

As I write this item on the morning of October 4, I’m sure I’m not the only person anticipating tomorrow’s General Availability release for the lastest Windows version. But with the approaching October 5 onset of Windows 11: Revisiting Microsoft Gradual Rollouts should help readers properly craft their expectations.

For Windows 11: Revisiting Microsoft Gradual Rollouts Sets the Stage

The watchwords here are “gradual rollouts.” This means that MS will start the release of Windows 11 with a trickle. The first machines to get an upgrade offer will be those for which telemetry shows no upgrade problems. That trickle will gradually increase over time as known problems get solved.

Another source of upgradability comes from so-called “seekers.” Seekers are those who grab upgrades via download without waiting for an offer from WU. Their telemetry will also show other machines that offer reasonable expectations of a positive upgrade experience. They, too, will start to get offers.

How Long to Get from Trickle to Flood?

If recent Windows 10 version upgrades are any indicator, it can take six months to a year before the gradual rollout switches over to wholesale access. It’s truly a data-driven exercise, in which telemetry provides the input to steer users into a new version “at the right time.”

My own track record is one of less patience, more WTF. I’ve tried to let WU dictate the pacing of upgrade offers for previous version. But I’ve not once been able to let WU drive upgrades for all six or seven of my production machines. These are the ones that run the current version of Windows 10, whatever it may be. Of that half-dozen, at least 5 meet Windows 11 requirements and will get the offer at some time or another.

Once again, I will wait awhile to see when that offer might come. It might take MS more than a month to extend it to my newest PCs (11th gen Intel and Ryzen 5800X CPUs). If so, I’ll do an ISO-based install from setup.exe soon thereafter. I’m just not that relaxed about making the 10-to-11 transition, I guess…

Stay tuned: I’ll keep you posted.

Insider stuff, Recent Activity, Software Reviews, WED Blog, Windows 11

Windows 11 Gets Nifty New Paint App

September 29, 2021 Ed Tittel Leave a comment

As soon as I read about it online at WinAero, I jumped into the Store to visit Library → Updates on one of my two Dev Channel PCs. And indeed, a new version of Paint awaited me there. One quick update later, and I saw for myself that Windows 11 gets nifty new paint app. My quick scrawl appears on the canvas in the lead-in graphic for this story, and the update offer in the screencap that follows.

The latest Paint version gets a Windows 11 style makeover.
[Click image for full-sized view.]

MS Store Update Means Windows 11 Gets Nifty New Paint App

If you look at the lead-in graphic for the story you’ll see right away that Paint has had a thorough makeover. The top-line ribbon features new-style icons and controls. The Colors elements are all in circular — not rectangular — swatches. There’s not much new inside, except for the Text tool (upper right corner under the Tools heading). But the new iteration is cute, fun to look at, and as easy to use as ever.

Behind the scenes, though, there’s still some catching for Microsoft to do. The “Editor Colors” window remains unchanged with square outlines around basic and custom color areas.

The base app has been reworked, but the color palette hasn’t caught up yet.
[Click image for full-sized view.]

So far, it looks like the new Paint version is off to a good start. I’ll be curious to see how this unfolds as October 5 comes and goes. Some of the necessary catch-up work looks likely to come after that, based on what I see right now. But, as usual, time will tell — as will the contents of next Tuesday’s public release. Stay tuned!

Insider stuff, Recent Activity, Troubleshooting, WED Blog, Windows 11

Build 22463 Blocks Notification/Calendar Access

September 27, 2021 Ed Tittel Leave a comment

Last Thursday, I installed the latest Dev Channel build for Windows 11 on two test machines. Interestingly, I couldn’t access Notifications and the Calendar on one of them, while it worked perfectly on the other. Thinking about what’s different between those two, one has Start11 installed, the other does not. And indeed, Build 22463 blocks notification/calendar access only on the Start11-equipped PC. Could this be the problem? Probably, but let’s investigate…

If Build 22463 Blocks Notification/Calendar Access, Then What?

My first step was to check the Stardock website. Sure enough a new beta version (0.55) of Start11 is out, dated (gasp!) August 31. It hasn’t reached “quasi-production” status yet, but I figured it was worth a try. I downloaded and installed this version on the problem PC and sure enough: it fixed the issue.

Immediately after rebooting the test machine, I clicked on the far-right calendar icon in the taskbar. And immediately after that, what you see in the following screencap appeared on screen:

Sometimes, the obvious cause of trouble turns out to be its actual cause as well. Luckily, this was not only easy to diagnose, it was also easy to fix — thanks to an update about which I had been unaware.

Take a Troubleshooting Lesson from My Experience

It’s incredibly benefiicial to have a base for comparison when troubleshooting often complex software interactions on Windows PCs. That’s why I made sure one of my Windows 11 test configurations runs plain-vanilla all the way: no menu changes, no appearance tweaks, no registry hacks, and so forth. And because that PC worked just fine with build 22463, it let me zero in quickly on what was different (and ultimately, involved) in this taskbar/menuing issue.

If you’re going to work on Insider Previews, it’s a good idea to take a similar approach. Always leave one test PC as plain vanilla as possible, to help eliminate MS as the cause of UI and app/application misbehavior. If that plain-vanilla machine does not have issues, whatever’s different on other machines is most likely at fault. That’s how it often works in general. And that’s how it worked this time in particular. It’s nice when things are clear cut and easily diagnosed, here in Windows-World. I only wish things worked out so quickly and easily in most such cases (in my experience, only about half do. Those that persist beyond the obvious can be devilish indeed).

Insider stuff, Recent Activity, WED Blog, Windows 10, Windows 11, Windows OS Musings

21H1 Build 19044.1237 Represents Upcoming Release

September 23, 2021 Ed Tittel Leave a comment

The last cumulative update for the Release Preview Channel hit Insiders on September 14. In fact, looks like MS put a ribbon around this upcoming 21H2 release. According to deskmodder.de, KB5005565 is as close to final as a preview release can get. Thus, 21H1 Build 19044.1237 represents upcoming release on the Windows 10 track.

Who says: 21H1 Build 19044.1237 Represents Upcoming Release?

Deskmodder. de is an unusually well-informed and highly reliable German website that’s got a great track record for predicting releases. In English, his story headline translates as “Windows 10 21H2: ‘Final’ version will be 19044.1237” (link is to German original). My only dedicated Windows 10 test machine right now is a 2014 vintage Surface Pro 3 (4th gen Intel CPU, 8 GB RAM, 256 GB SSD). It’s the source for the lead-in graphic for this story.

I’m actually thinking about keeping my old 2016-vintage i7-6700K desktop up and running for Windows 10, too. I’ve decided to build my new production desktop in a retired PC’s Antec 900 case. It remains a quiet, capable and useful enclosure, especially as I’ve added a Thunderbolt/USB-C/USB-A 3.1 Gen 2 5.25″ drive bay to that unit. That gives me more and better high-speed ports than the 2010 vintage case itself provides.

Keeping On With Windows 10

Until now, my Windows release tracking strategy has been: follow the latest, abandon the rest. But this time the controversy over hardware requirements tells me a substantial segment of the user population will stay with Windows 10 until the bitter end in October 2025. Thus, it behooves me to keep up with Windows 10 releases and issues on the trailing edge. And of course, I’ll be upgrading the bulk of my fleet (9 PCs: 3 laptops and 6 desktops) to Windows 11.

The deskmodder article airs the speculation that 21H2 may be the last “real upgrade” to the Windows 10 development fork. I’m not sure I agree with that, especially given the similarity between the Win10 and Win11 code bases, and my gut feel for the size of the user base that will stick with the older OS. I’m pretty sure MS will back-port important stuff especially if the sizable and potent base of business users does not jump early and often onto Windows 11.

As I think back on business migration patterns to new Windows OSes, it seems that 2 years after initial release is when those users really start gearing up. Given that 2025 is still 4 years away, I think Windows 10 will remain dominant in business until 2023. Unless MS comes out with “killer features” that businesses can’t live without beforehand, that’s the way they’ve always done it. So far, I don’t see any compelling reasons why Windows 11 uptake should be any different.

As usual, only time will tell. For the next two years at least, Windows 10 and Windows 11 will very much be parallel efforts, IMHO at least.

Recent Activity, Updates, WED Blog, Windows 11

Windows 11 PC Health Check Publicly Available

September 21, 2021 Ed Tittel Leave a comment

OK, then: three weeks after a relaunch only to Insider Preview program members, Windows 11 PC Health Check publicly available to all. You can grab it from the Windows 11 home page (scroll to the bottom: it’s a long drive). Or, you can access the download directly from Akamai.

The Version of Windows 11 PC Health Check Publicly Available Is New

I checked, and while the new version info appears in the lead-in graphic for this story, the Insider Preview version is older. It’s numbered 2.8.210826001-s2. As you can see above, today’s version is numbered 3.0210914001-s2. Thus, even Insiders might want to grab and go with the newest (and presumably greatest) PC Health Check

Here’s what the tool says about my Lenovo ThinkPad X380 Yoga, by way of example of a (barely) Windows 11 capable PC:

Note the green checkmark, and supporting details about Secure Boot, TPM 2.0, CPU, RAM and so forth. Good stuff!

The initial version caused enough issues that MS withdrew it soon after it first appeared. Three weeks ago, MS unleashed an improved version on Windows Insiders only. Today’s version is new, and available to anyone who wants to try it out. That’s what sometimes constitutes progress here in Windows-World. I’m glad MS took its time to get it right this time, and hopeful that this tool will serve all users well. Let’s see how it all shakes out, shall we? Cheers!