Category Archives: Windows OS Musings

Letters from the Ed, Windows 10, Windows OS Musings

Post-1809 Production PC Hits Perfect 10

October 16, 2018 Ed Tittel Leave a comment

There’s been a lot of complaining about the latest Windows 10 version, 1809, of late. A lot of it appears to be entirely justified, too. But with one exception, my experience with 1809 has been superb. In fact, for the first time I can recall, my post-1809 product PC hits Perfect 10 in Reliability Monitor today. Check this graphic out:

After a few initial hiccups, my reliability on this latest build has been rock-solid. Amazing, in view of history over the past 2-3 years.

Why Say Post-1809 Production PC Hits Perfect 10?

Good question! That latest rise to the top stability index level (10) that Reliability Monitor can report is unprecedented prior to the 1809 install. I would routinely show stability index levels of between 2 and 5. Seldom, if ever, did the value creep much higher. It’s normal for the stability index to reach the top when you don’t use a PC much. (By itself, Windows causes few errors that register in this monitor.) But when you use a machine hard every day — as I do on my production PC, day in and day out — things do go wrong from time to time. And when they do, the stability index usually declines apace.

So this is unexplored and welcome territory for me. I mention it to the world, because I think Win10 1809 may be getting dinged unfairly. Or dinged too much. So here’s a lone but interesting counterexample. It comes from a machine I’ve been using daily since I first put it together back in late 2015/early 2016. Since day 1, the stability index hasn’t gotten above 8 except perhaps once or twice. (It was idle during vacation or business travel.) Upon regular use, it’s seldom climbed about 5, as I said earlier. 15 days into the 1809 install, it’s sitting at a perfect 10 index value. That’s with no errors for the past 10 days. And my usage pattern hasn’t changed at all. My thinking is that 1809 may very well be a better OS than it’s currently believed to be.

But as with all things Windows (10), time will tell!

Recent Activity, Software Reviews, Windows 10, Windows OS Musings

Bye Bye Secunia PSI

March 12, 2018 Ed Tittel Leave a comment

Drat! I knew a notification asking me to “view an important message regarding the future of this product” for Secunia’s Personal Software Inspector probably wasn’t good news. Once again, I took no pleasure in being right. That’s because the message was that it will soon be time to say “Bye bye Secunia PSI!” (That’s almost how the company entitled their explanatory blog post, too: “It’s time to say goodbye to PSI.”) Here are the relevant screen captures:

Less than two months left before end-of-life comes to Secunia PSI. It’s been a mainstay for me for at least a decade. Bummer!

After Bye Bye Secunia PSI, Then What?

Good question! There’s a Flexera CSI (Corporate Software Inspector), which costs money to obtain. I’ve sent them an email asking about their pricing and availability for 15 seats (I have 8 PCs currently, have had as many as 12 here at Chez Tittel at one time, and want to leave some room for growth). I’m hoping it’s not too horribly expensive, because I really want to keep up with the anywhere from 40-120 applications and apps resident on the local tablets, laptops, and PCs around here. Thanks to the labeling and language on the Flexera website, I’m pretty sure that this fits into their Software Vulnerability Manager product.

But looking around for other drop-in (and free) replacements for PSI, I don’t see a whole lot that provides similar capability with equal ease of use. Sure, there’s the Microsoft Baseline Security Analyzer (MBSA) but it doesn’t automate patching or fixing the holes that it finds. Then there’s BeyondTrust’s free vulnerability scanner, Retina Network Community. But I see that it requires an IIS server and an MS SQL Server to be installed (and it can’t reside on a domain controller or Small Business Server, either). Sounds like more work that I want to do. But that’s it. All the other programs I read about (see Eric Geier’s 2014 Network World story “6 free network vulnerability scanners” as a typical case in point) either limit the scope or the number of scans you can use their tools for. The level of automation also leaves a lot to be desired.

Hmmmm. This is going to leave an interesting gap in my defenses. Hope it doesn’t prove too time-consuming, effort-laden, and expensive to fill. Sigh.

Recent Activity, Windows 10, Windows OS Musings

Ed Earns Windows Insider MVP January 2018

January 10, 2018 Ed Tittel 2 Comments

On January 2, 2018, I received email notification from Joe Camp at Microsoft. It informed me that I was named a Windows Insider MVP for 2018. This comes mostly thanks to my good friend and frequent-coauthor, Kari Finn, who nominated me in 2017. But also, thanks to everyone who helped make “Ed Earns Windows Insider MVP January 2018” possible.

This award qualifies me to attend the next annual MVP summit in Redmond. It also gets me a variety of goodies, including free one-year Visual Studio Premium and Office 364 E3 subscriptions. But beyond those much-appreciated perks, I’m both honored and pleased to join the ranks of the Microsoft MVPs. I know well many of them well, and have followed and respected their work since this program kicked off in 1999. I’m especially grateful to MVPs Tom and Deb Shinder, Joli Ballew, Jerry Honeycutt, Shawn Brink, Robert Smit, and my friend and co-author Kari Finn.

Read more about the MVP award and its many distinguished holders on Microsoft’s “Most Valuable Professional” page. To learn more about Windows Insider MVPs in particular, and search their ranks, visit Windows Insider MVPs. To my amazement, I see there are over 150 such MVPs for Windows 10, not counting this year’s new admits (like me).

Thanks to the award, I’m allowed to use this logo for blog posts, email, and business cards.

But Wait, There’s More…

This same month — January, 2018 — also sees the launch of the website Win10.guru. Created in partnership with my friend and fellow Windows Insider MVP and co-author, Kari Finn, we plan to provide oodles of online content that includes how-to and other stories, editorial opinion pieces, and more. We will focus primarily on the needs of IT Professionals and power users who work with Windows 10 both professionally and seriously. Please check out this new site and, while you’re there, share your feedback and requests for coverage with us. Thanks!

Letters from the Ed, Recent Activity, Tips, Tricks and Tweaks, Windows OS Musings

A Wrinkle Upon Office 365 Subscription

January 14, 2017 Ed Tittel Leave a comment

Just before the big holiday season got going, I took the boy — son, Gregory — to one of his favorite haunts: the Microsoft Store at the Domain in Austin. While we were there I picked up a year’s renewal for his Xbox Gold subscription, and at the same time bought myself a one-year extension to my Office 365 Home subscription. This morning, I finally got round to entering the subscription key for another year of use. I was in for a surprise: no sooner did I enter said key, than did the renewal process inform me it couldn’t find the key in its database. WTF?

A life size scan of the credit card sized plastic key card prompts the thought: why can’t they put a scan code on this sucker?

Of course, my first thought was I’d mis-typed one or more of the five 5-character groups that composes such a key. But a careful comparison of what I’d typed to what was printed there quickly disabused me of that notion. So I opened Google and searched on “Chat with Microsoft Support” and in under a minute I was chatting online with Pravin, my designated MS Support representative.

As he asked me how I’d attempted to renew my subscription, it suddenly dawned on me that I’d tried it in Chrome (my browser of choice these days, for good or for ill). I thereupon asked him if I should try my renewal in IE or Edge instead. Sure enough, that was it: entered the same web page, the same renewal screen, the same key in IE and it all worked like a charm. It just goes to show you that for some tasks, Microsoft still expects you to use their tools and not somebody else’s. Whoda thunk it? Now that you can access the Microsoft Update Catalog and MSDN using Chrome, why should subscription sign-ups or renewals be any different? I have no idea why it’s so, but there it is. If you find yourself renewing an MS subscription in the near future, remember to use IE or Edge and you’ll be more likely to zip through the process faster that I did on my initial attempt with Chrome.

And so it goes in Windows-land!

Letters from the Ed, Recent Activity, Tips, Tricks and Tweaks, Windows OS Musings

Dodged a Bullet on Norton Upgrade

January 13, 2017 Ed Tittel Leave a comment

As I was surfing the Web earlier this week, researching a story on a typical network/system administrators anti-malware toolkit, I happened to notice that Norton Internet Security is no more. It has been replaced with Norton Security of which the 2017 version represents its latest and greatest offering. Upon trying to update my software (for which I have 5 PC seats and 1 iPhone seat) I quickly realized this wasn’t something I could do for myself. So I jumped online to Norton Support chat and in short order the following things were done:

My existing Norton Internet Security subscriptions (of which there were 3) were cancelled. Immediately, I got a notification from my production desktop that the license had been revoked.
I was issued new licenses and keys for my available seats, and instructed to use the “Norton Removal Tool” first to remove all traces of NIS before installing Norton Security 2017.
I ran the tool, rebooted my system, and installed the new software. Everything went smoothly and flawlessly.

Norton Identify Safe — Norton Identity Safe is a handy, simple password manager.

Norton Identity Safe is quick, compact, and easy to use.

Then I realized: “Holy crap! Did my Norton Identity Safe get cancelled and cleaned out along with the other old Norton stuff?” In case you don’t already know, Norton Identity safe is one of any number of password management programs out there, and it comes as part of the overall Norton environment. I use it to store account and password information for over 1,000 different accounts. This number comes from to the tool itself, though it counts multiple logins to the same site as separate accounts (for example, I have multiple Twitter logins for different personae, plus guest and admin accounts for many of the websites that I write for, own, or help to operate).

One more salient bit of information: I’ve also been using the Norton Password Generator lately, because it generates strong passwords automatically. They can be of arbitrary length, but the default is a nice, tough 12-character string. I don’t even bother to try to remember passwords any more. Because I can always get to the Norton Identity Safe on the Web from any of my PCs or mobile devices, I can always zip into that tool, search by URL, and cut’n’paste my password string (and account, if needed) into my login of choice. Extremely convenient, but an utter disaster if Identify Safe — or the data it contains — goes MIA.

Trembling with trepidation, I tried opening Identify Safe after setting up my new Norton software. Luckily enough, changing the anti-malware solution didn’t have any discernable impact on my honking huge collection of URLs, accounts, and passwords. Ideally, this is the kind of thing one should think about and prepare for ahead of time. The Identity Safe even offers an export function, so you can save its contents in the form of a CSV file, and import it back into a new safe (or use it as a backup for your existing safe). I’ve got one of those now, too, sitting on an encrypted flash drive here at the house. Having already dodged one bullet, I feel like I should get ready for more to come!

Windows 8.*, Windows OS Musings

New Tablet/Notebook Storage A-Comin’

November 12, 2014 Ed Tittel Leave a comment

Now that I’m the proud owner of a Microsoft Surface Pro 3 (SP3), I’ve taken the plunge to buy into the largest microSDXC component currently available. These days, that’s a whopping 128 GB, which is an amazing amount of storage to cram into a device that’s about the same size as my pinky nail. I plunked down about $120 at Newegg for a SanDisk Ultra model that’s rated as a UHS-1/Class 10 device, which is supposed to make it the fastest device of its type around. Given that the device I’m currently using in the SP3 is rated the same — it’s “only” 64 GB in size, however, from the same maker — I’m not expecting blazing fast performance by any stretch of the imagination. This CrystalDiskMark output tells why, in its own inimitable way:

These speeds are on par with a 5,400 RPM conventional hard disk. Sigh.

But I can use the extra 64 GB of space, primarily because I’m using File History and my Outlook files weigh in at around 11 GB all by themselves nowadays. My total file history space is running at about 13 GB at the moment, per snapshot. You don’t need much history at that rate to suck up 100 GB (or more) in a hurry. I’ve set the file history space cap at 20% of the drive’s space (the most File History will allow), which means I can go two versions back, at most.

I’ve also purchased a couple of 128 GB conventional sized SDXC cards from PNY as well (for $70 a pop, somewhat cheaper than the $120 that the micro format costs right now, owing to “newness and scarcity”). These will replace the 32 GB SDXC cards in my Lenovo X220 and T520 laptops, likewise to extend storage there as well. The performance results for that media will probably be even slower than that for the SanDisk media on display in the preceding screenshot, but that’s life in the storage game right now. A USB3 flash drive is undoubtedly faster, but they still don’t have the 64 GB (or bigger sizes) in the teeny-tiny “Atom-style” format familiar to those using Bluetooth or minimalist 802.11n (or older networking technologies) in their notebooks nowadays. When they become available, and I can leave them plugged in all the time, that’ll probably be my next flash storage purchase for these hard-working portable PCs.

[New material added 11/12/2014 late afternoon]

The mail lady dropped off the new 128 GB microSDXC late this morning, and I had a chance to run some more benchmarks on the Surface later today. Here are some resulting screenshots, which I follow with some commentary:

The Surface SSD on the left; 128 GB microSDXC on the right

The results show that the 128 GB SDXC device is a tad faster than its 64GB counterpart, and that both are significantly slower than the built-in Samsung MZMTE256 SSD. I’ll report on the full-size SDXC devices when they show up in the next few days as well.

[New material added 11/12/2015, one year after this post went up]

Out of curiosity I decided to check on prices for 256 GB micro SDXC cards, one year after the first instances made their appearance, and one year after this post went live. I’m pleased to report that most 128GB devices of this kind now go for under $50, and you can find 256 GB [putative, it’s actually more like 240GB of actual storage inside Windows] devices for upwards of $65 to around $100 for all but the fastest such cards. Good news all around on the price front, then, especially those seeking to extend the capabilities of tablets with limited built-in storage (which I define as 64 GB or less, as is typical for most low-cost devices).

Letters from the Ed, Recent Activity, Software Reviews, Tips, Tricks and Tweaks, Windows OS Musings

Machine Crash Prompts Lots of Learning, Especially for Intel Rapid Start

March 7, 2014 Ed Tittel Leave a comment

OK, so I’m on the phone last Friday, and I’ve just installed Service Pack 1 for MS Office 2013. After the obligatory post-install reboot, I discover the system won’t boot because it can’t find a boot drive. A long bout of troubleshooting ensues, after which I reluctantly conclude my motherboard’s gone south. My immediate efforts concentrate on moving over to my back-up desktop system, and I put an order into Newegg for a new Z87 motherboard, with a i7 4770K processor.

By the time I got my standby system promoted to production status, and prepared my T520 notebook for backup status (which means it’s got all the apps I use installed, and is ready to play host to my Outlook PSTs and all my usual data files and stuff), the parts arrived from Newegg. Wednesday, I started putting pieces together, and managed to get all the way through the build process for my first shot at a new backup system. But that’s where my first lesson of this adventure came into play: I struggled mightily to get the Corsair CWCH cooler to mate properly with the MSI Z87-G45 mobo I’d selected (good price, with mSATA drive slot), but ended up having to switch for the stock Intel cooler because I had to keep fiddling with the CPU to get it to work.

Turns out my #10 Torx screwdriver came in really handy, because torqueing down the front screw to clamp down more tightly onto the processor was the only way to get things working. This necessitated three tries before I was able to boot into the BIOS. Getting the Corsair cooler in place ONCE was more than enough for me, so I’m using the stock cooler now, watching temps, and plan to drop in a Zalman CNPS95 (had good luck with these before in various earlier builds) if the stock cooler doesn’t cut it. At present, CPU temps mostly fall in the range from 40-50 degrees Celsius (about 10 degrees hotter than on the i7 930 CPU I just replaced, but I think that’s normal when scaling down from 45 to 22 nm technology). The Antec 902 case in which the build is housed is well ventilated, with four 120 mm fans, plus a 200mm venting warm air out the top.

My next big challenge came from a Windows licensing snafu. MS didn’t inform me until one day after the initial install that my key was a duplicate (why couldn’t they check that at initial validation, I wonder?). I wasn’t able to get tech support to issue me a new key (even though I’ve got an MSDN subscription and two unused Windows 8.1 keys, the activation utility would accept neither one of them). After trying every trick I know of, I elected to re-install, as much because I wanted to switch to RAID drivers and try out the Intel Rapid Start Technology, as because I got tired of trying to fix the licensing snafu I’d caught myself in.

The GUI doesn’t show much, but it takes several contortions to get it working.

That’s where my next big learning adventure began. I quickly learned that I needed an SSD “hibernation partition” in which to shadow memory contents to make Rapid Start work, and I chewed through several sets of instructions before I figured out how to make it work on my MSI-based system:

0. I number this step zero because it occurs when Windows isn’t running (yet): you must get into your system BIOS to enable Intel Rapid Start Technology (and set the hibernation value to “Immediate” if present) before you can get the Rapid Start installer to work properly. You’ll have to catch and set this at an opportune reboot before attempting to install the software.

1. I set up the Intel mSATA 80GB SSD (nominal size; 76.29 GB actual) with a 42 GB partition, to leave 34 GB for the hibernation partition that Rapid Start uses to snapshot or copy memory contents. I used Disk Manager to set up a 42 GB GPT partition, leaving 34 GB unformatted for the series of diskpart commands I figured out I would need. Any SSD will do for the snapshot, and you should leave slightly more space in the hibernation partition than you have memory installed on your PC (mine has 32 GB; hence, a 34 GB partition). Interestingly, while the hibernation partition is visible in Disk Management, it is invisible to Windows Explorer (aka “File Explorer” or explorer.exe in Windows 8.*).

2. Next, I fired up diskpart following the instructions in the Intel Rapid Start Technology Guide for UEFI Mode, with special emphasis on the section entitled “Create a Primary Store Partition on a non-OS drive SSD.”

3. I skipped the convert gpt step, because the format I created in diskmgmt.msc was already GPT-formatted (in Step 12). I followed the create partition step as shown, using 34816 as the size of the hibernation partition in megabytes (34 GB * 1024 (megabytes per gigabyte) = 34816).

4. I jumped over into Intel Rapid Storage Technology, clicked the Performance tab, and made sure the acceleration features were enabled (this turns out to be an essential step in the process, though not very well documented).

5. I cut-and-pasted the exact value for the set id command from the documentation, namely “D3BFE2DE-3DAF-11DF-BA40-E3A556D89593” as shown in the Intel User Guide, then exited diskpart as directed.

6. Before you can get the Intel Rapid Start installer to work, you need to reboot the PC. After that, provided your chipset (Intel 8-series chipsets or better, with spotty 7-series coverage) and setup are copascetic, the program should install nicely and do its thing. One more observation: I had to reboot my machine two more times after installing Rapid Start to start observing the effects that the software promises — that is, a more rapid start. Apparently, it takes two reboots before the hibernation file gets set up and starts working properly, so be patient, please!

My PC now boots to the login prompt in under 10 seconds, which is at least 10 seconds faster than it used to boot before installing the Rapid Start stuff. Is it worth it? The real answer is that it depends on how often you reboot your PC. I mess around with mine all the time, so I think it’s worth giving up 34 GB of SSD space for this purpose. If you don’t reboot often, or you don’t have the SSD space to spare, you may not feel the same way.

But now, at least, I’ve figured out how to install and use Rapid Start on a home-brew PC, and I’ve got a RAID-based disk setup going for this UEFI Windows 8.1 install. The machine currently clocks at 8.1 in the WinAero version of WEI (Windows Experience Index, with the Intel 530 SSD the slowest link in the collection of subsystems measured) so I can’t be too unhappy with the results. By a slim margin (8.10 to 8.05 for my other desktop’s SSD), it’s now the fastest system I’ve got.

EdFiles, Hardware Reviews, Recent Activity, Windows OS Musings

Interesting USB Access Issue on Fujitsu Q704 Worked Around

February 10, 2014 Ed Tittel 2 Comments

I’m still breaking in — or rather, getting to know in depth — my latest Windows 8.1 tablet. Somewhat annoyingly, the Fujitsu Q704 stops “seeing” a USB flash drive (UFD for short) plugged into the keyboard dock once the machine has been idle for half an hour or longer. Continue reading Interesting USB Access Issue on Fujitsu Q704 Worked Around →

EdFiles, Hardware Reviews, Recent Activity, Windows OS Musings

Interesting Adventures with New Fujitsu Q704 Tablet/Convertible

January 29, 2014 Ed Tittel 68 Comments

Having secured permission from the Chancellor of the Exchequer (aka, “The Boss” — namely, my wife Dina) I recently purchased a new Fujitsu Windows tablet convertible, model Stylistic Q704 Hybrid Tablet PC with the keyboard dock/extra battery option. The price came in at over $2K, which is kinda painful for a 12.5″ tablet, but when the Boss said I could go for it, go for it I did. Now I’m learning to live with it. Here’s a snazzy publicity still:

Continue reading Interesting Adventures with New Fujitsu Q704 Tablet/Convertible →

Letters from the Ed, Tips, Tricks and Tweaks, Windows OS Musings

Customization and Control: Does the OS Really Matter Anymore?

December 31, 2013 Ed Tittel Leave a comment

I’ve got 4 laptops, 1 all-in-one, and three desktop computers on the roster at home, and another couple of laptops, a mini-ITX desktop, and a Chromebook on my “school loan” program right now. At this point, all but one of those machines — the Chromebook — is running Windows 8.1. I have added either Classic Shell or Start8 to all of the Windows machines, to make using and working from the desktop easier and faster, but otherwise I haven’t really mucked with the OS itself all that much. Many of those machines boast a “perfect score” in DriverAgent (no drivers out of date, that is) with the “worst score” on any machine showing three drivers outdated (two of which are bogus in each case, the other sufficiently mysterious and apocryphal to resist my occasional efforts at update/repair).

Windows 8.1 shows a plain Windows 8 logo in the system info widget from control panel.

In short, everything is humming along nicely and all but one of the machines is rock-solid stable with a perfect 10 score in the Windows Reliability Monitor (and even the odd PC out — my production desktop, ironically enough — is sufficiently stable in day-to-day working practice that I don’t worry about losing work or productivity on that machine). All of this adds up to an interesting observation or realization on my part — namely, that the OS running on those machines doesn’t really matter all that much any more. By hook or by crook, I’m able to keep things working, and I’m not being stymied or feeling overly frustrated about maintaining my computers, and keeping them working properly over time.

Windows 7 was (and remains) great, but Windows 8 and Windows 8.1 have also done right by me, too. Does this mean I’ve been lucky? Perhaps so, as I read about and hear from others who’ve run into snags with Windows 8, or the 8.1 update/upgrade, or who are struggling with hardware and driver issues. But I’m also inclined to observe that both hardware and software seem exceptionally stable and troublefree of late, and to have experienced fewer Windows headaches in the past four years or so, starting with the release of Windows 7 in October 2009. I’m not even terribly inclined to knock on wood so as not to tempt fate overmuch with my words, though that thought immediately crossed my mind as soon as I wrote them!

Here’s hoping that 2014 will continue humming along, as 2013 did for me, to my great surprise and delight. May your experiences be the same, too, if not better than that!

Why Say Post-1809 Production PC Hits Perfect 10?

After Bye Bye Secunia PSI, Then What?

But Wait, There’s More…

Author, Editor, Expert Witness