Category Archives: Windows 10

Device drivers, Insider stuff, Recent Activity, WED Blog, Windows 10, Windows 11, Windows Update

Intel ARC Drivers Arrive Via WU

March 21, 2023 Ed Tittel Leave a comment

There’s a new set of Intel ARC drivers for built-in GPUs (and of course, discrete ARC devices as well). How do I know this? I just updated one of my Canary Channel test machines. During that process, I saw the Intel ARC drivers arrive via WU (Windows Update). Until this morning, I had been obtaining them exclusively from the Intel Driver & Support Assistant.

You can see the information about this latest driver from its Intel download page above. Notice the version number: 31.0.101.4146.

How Do I Know Intel ARC Drivers Arrive Via WU?

Check out the driver version in my Update History from the X12 Hybrid Tablet, captured minutes ago. Compare the version number for the “Intel Corporation – Extension” item and you’ll see it’s identical to the version number from the Intel download page.

The name isn’t terribly helpful, but the version number tells me what I need to know.<\p>

What else I can tell you about this alternate method is that it’s MUCH faster than installing the driver (plus supporting software) from the Intel download page. It took only 20-30 seconds to complete. The full-blown Intel package takes minutes.

Does this mean I will occasionally need to visit the Intel page to update the Intel Graphics Command Center software? Nope. The IGCC that works with Intel GPUs is a Windows Store app. And it updates itself, either through routine checks, or when you try to run that app the next time after installing a new driver.

Hey! I might actually like this. It’s faster and less work that using the Intel Driver & Support Assistant. Good stuff, and good job: MS & Intel!

Cool Tools, Insider stuff, Recent Activity, Updates, WED Blog, Windows 10, Windows 11

Winget Suffers Blanche DuBois Effect

March 17, 2023 Ed Tittel Leave a comment

There’s a famous line in Tennessee Williams well-known play, A Streetcar Named Desire. It comes from trashy, tragic Blanche DuBois. It reads “I have always depended on the kindness of strangers.” I hope I’m not over-reaching in finding a connection between Blanche and Microsoft’s built-in package manager Winget. Why do I say that Winget suffers Blanche DuBois effect? Because third-party developers must provide package definitions so Winget can handle their updates. Some do, some don’t is my experience on this front.

Overcoming Winget Suffers Blanche DuBois Effect

I turn to other tools to help me catch what happens when the “Blanche DuBois Effect” fails — namely, when a developer or owner does not supply Winget with the necessary package definitions. You can see what I mean by this in the figure below. (Click on it to expand to full-sized view to read what it says for yourself.)

Note that Winget sees 4 items in need of update; SUMo sees 7 or 8.

For the record, Winget sees about half of what KC Software’s Software Update Monitor (aka SUMo) does, to wit:

Tool	Count	List of items
Winget	4	VSEnt22, SUMo, TeamViewer, Jabra Direct
SUMo	8	Firefox, CPU-Z, Jabra Direct, Edge, Snagit, TeamViewer, WizTree (2)

For accuracy, Winget sees one thing that SUMo does not — namely, Visual Studio Enterprise 2022 (abbreviated as VSEnt22 above). OTOH, SUMo sees 5 (or 6) things that Winget does not — specifically, Firefox, CPU-Z (a false positive, in fact), MS Edge, Snagit, and WizTree (in both 64- and 32-bit versions). That’s why I use other application update tools to help me keep up on the ten-plus PCs in residence here at Chez Tittel.

Winget Supplements of Choice Are…

My tools of choice to cover what Winget misses are:

1. Software Update Monitor (aka SUMo) from KC Softwares
2. PatchMyPC from PatchMyPC.com

Why two? Because PatchMyPC sees fewer things than SUMo does. But what the freeware version of PatchMyPC sees, it also updates automatically and easily. The free version of SUMo sees more, but only the paid version tries to update those things for you (and its track record is far enough from stellar on performing updates that I’m not sure it’s worth the US$25-30 you’ll be asked to pay for it).

I’ve learned to use SUMo solely for detection, then I let PatchMyPC handle for me what it can. I do the rest myself manually.

Frankly, though, I think MS should put some of its much-vaunted AI capability to work so that Winget can generate packages for third-party applications on its own with no need to, as Blanch DuBois once did, rely on the kindness of strangers.

Cool Tools, Device drivers, Insider stuff, Recent Activity, WED Blog, Windows 10, Windows 11

RAPR V0.11.92 Remains a Real Gem

March 16, 2023 Ed Tittel Leave a comment

I’m working on revisions to older stories I’ve written for ComputerWorld. Just yesterday, I revised my CIO story for them about purging duplicate and obsolete drivers from the Windows driver store. For that purpose, there simply is no better tool, nor one easier to use than Driver Store Explorer (aka RAPR or RAPR.exe). Indeed among my many Windows cleanup tools, RAPR v0.11.92 remains a real gem.

Why RAPR V0.11.92 Remains a Real Gem

Here’s the deal: when you update a Windows driver, it gets stashed in a special storage area with all the other drivers. What most people don’t know — including admins — is that when you update a driver, its predecessor remains present. And in fact, it never leaves unless you remove it yourself. In a nutshell: that’s one of the things that RAPR does with ease and grace.

When I wrote the afore-linked CIO story back in 2015, RAPR could help you find and remove duplicate and obsolete drivers. (Note: that item is now carried under the ComputerWorld masthead for IDG’s ineffable reasons.) But you had to do it more or less “by hand.” This took some time and effort to accomplish. No more: now RAPR includes a “Select Old Driver(s)” button. It automatically flags items that might potentially be removed from a target PC’s driver store. Click the Delete Driver(s) button next (see lead-in graphic) and RAPR will remove any selected driver that’s not in actual use.

Why (and When) to Use RAPR

The why comes from reducing the size of the driver store. This applies to any and all windows images for which driver updates get applied. If you put a new one in, RAPR lets you take the old one out. For deployment images — which may run on hundreds to thousands of PCs (or more) — this is especially important.

I’ve gotten in the habit of using this tool monthly. I seldom recover less than 100-200 MB of space. And when GPU drivers come into play (most of them occupy 1.0 -1.2 GB of disk space) those numbers really jump. My biggest-ever savings on an older PC that hadn’t been touched for a couple of years was on the order of 4-5 GB. That’s something fairly substantial.

You owe it to yourself to visit Github and download the latest version of RAPR. Use it to look at your standalone PCs, and the Windows images in your deployment library. I predict space savings all the way around.

Cool Tools, Insider stuff, Recent Activity, WED Blog, Windows 10, Windows 11

Windows Application Update Rhythms

March 6, 2023 Ed Tittel Leave a comment

Last week, I ran an experiment Monday through Friday. Each day, I made sure to use winget upgrade and Software Update Monitor (aka SUMo) to check updates on 9 PCs here at Chez Tittel. I kept track of how many updates each tool found in tabular form. In each daily data cell, the first value counts updates winget found, and the second value counts updates SUMo found. It was interesting and unexpectedly time-consuming (averaged 75 minutes each day). It does give me a better sense of Windows application update rhythms, though.

Checking Windows Application Update Rhythms

The 9 machines in my sample included 1 4th-Gen CPU and 1 6th-gen Intel CPU (both perforce running Windows 10). All but one of the other machines run Windows 11, and all but one are 8th Gen Intel CPUs or higher (the hold-out runs a Ryzen 7 5800X). Each machine runs anywhere from 24 applications listed in SUMo to as many as 62. In the results table, an “at sign” (@) means that either Winget or SUMo recommended an update that I couldn’t install (winget) or find (SUMo). That latter one proved time consuming indeed.

Table of Results

Daily Updates Found/Installed
Name	27-Feb	28-Feb	01-Mar	02-Mar	03-Mar
LY7i	2/4	0/2	0/0	0/0	0/3@
P16	1/0	1/2	1/1	2/0	1/3@
SP3	0/0	0/0	0/0	1/1	0/1
Dx380	3/2	0/2@	0/2@	2/1@	0/1
Bx380	4/4	0/6@	0/1@	1/4@	0/5@
X12	0/0	0/1	0/2@	2/1	0/3
X1C	3/2	0/1@	1/1@	1/1@	1/2@
D7080	3/2	1/3	2/0	0/0	0/3@
i7Sky	2/2@	0/3@	1/4@	3/3@	0/1@
Ry7	3/3@	1/3@	2@/1	1/1	0/4@
	@	bogus	update

A total of 131 updates were put forward by one or the other tool last week, for an average of about 14.5 for the week for each PC. The range of values went from a low of 8 to a high of 24.

What this tells me is that tracking updates could be a constant effort, were one minded to invest the time and energy. It also shows that the pace of updates is pretty brisk, and somewhat relentless. This makes it very clear why, except for emergency security patches, most organizations of any size prefer to limit updates to scheduled windows of fixed duration.

Otherwise, it’s the kind of rabbit hole into which admins could disappear, never to be seen again!

Insider stuff, Recent Activity, Updates, WED Blog, Windows 10, Windows 11

Installer Borks PowerPanel Program

March 3, 2023 Ed Tittel 2 Comments

Here’s an interesting one from the trenches. In working my way though today’s round of software updates, I found myself unable to get info from the CyberPower CP1500D uninterruptible power supply. It protects my primary production PC, so that’s a concern. I did some online research into the far-from-transparent error message “PowerPanel Personal Service is not ready.” I learned I was dealing with a documented bug. Turns out a rogue installer borks PowerPanel program . That said, it’s easily fixed. Let me explain…

When Installer Borks PowerPanel Program, Then What?

A search on the error string “PowerPanel Personal Service is not ready” took me to Woody Leonhard’s (in)famous AskWoody website. I learned that it wasn’t the installer that broke the service connection to the UPS, but the immediate reboot that it advised upon completion. Go figure!

But the recommended fix worked like a charm. Basically, it’s a remove-and-replace operation. That is, uninstall the CyberPower utility, remove all traces, then reinstall. Upon completion, don’t reboot immediately. Everything works!

Revo Uninstaller Recommended

The advice from AskWoody MVP “bbearren” recommends using Revo Uninstaller (the free version is fine: it’s what I used). It offers clean-up after it runs the program’s own installer and gets rid of leftover files and registry entries. (I used the middle “Moderate” clean-up setting.)

Then, I reinstalled the latest version of the CyberPower PowerPanel Personal software (2.4.8) from the download I’d already made for the update. It chunked through to a happy completion, after which I did NOT reboot my PC despite the installer’s recommendation. You can see the working results in the lead-in graphic for this story.

Problem solved! It’s nice when they go down easy and quick. That actually happens sometimes, some days here in Windows-World.

Insider stuff, PowerShell, WED Blog, Windows 10, Windows 11

Strange wt.exe Windows Terminal Behavior

February 28, 2023 Ed Tittel Leave a comment

I’ve got to admit I love nothing better than a good Windows mystery. And right now: I seem to have a doozy on my hands. Here’s the deal: if I open Windows Terminal on my production Windows 10 PC, it won’t run another terminal instance (wt.exe) either in PowerShell or in a Command Prompt pane. You can see this in the lead-in graphic above. The PowerShell error message also provides profound guidance on what’s going on here with this strange wt.exe Windows Terminal behavior. Can you see it, too?

Why Get Strange wt.exe Windows Terminal Behavior?

The clue is in the error message text where it shows the path for the version of wt.exe that PowerShell or Command Prompt tries to run. It’s the Preview version, which I have installed alongside the production version on this — and only this — PC here at Chez Tittel. By no coincidence, it’s also the only machine here that’s having this problem.

That said: I’ve also found various workarounds that bypass this issue:

1. Providing the complete path spec for the non-preview version launches a new Terminal window from Command Prompt. The complete path spec for the preview version still provokes “access denied.” It sits there and does nothing inside PowerShell.
2. Opening Voidtools Search Everything, right-clicking and selecting “Run as administrator” launches a new Terminal window for either version. The same approach works in File Explorer, too. Ditto for Start menu access (but only for the production version, which is the only one that has a Start menu entry).

Version Confusion Path Dynamics

To me, this problem seems obviously path related. And indeed, the first entry in the PATH variable on the affected PC reads:

C:\Program Files\WindowsApps\Microsoft.WindowsTerminalPreview_ 1.17.10234.0_x64__8wekyb3d8bbwe;

That explains why the shell tries to run the Preview version in the first place when it’s called at the command line. It’s very likely a side-effect of the Terminal Preview installation process. I didn’t edit PATH to include it, that’s for sure.

And it turns out that when wt.exe runs, it adds itself to the PATH. This raises the question of why, even when I launch the production version, the Preview is the version added to the PATH. Interesting!

Workarounds Will Cover My Needs

For the time being I can get Terminal to do what I need it to do without completely figuring out this strange path dynamic that’s at work. I imagine that I could simply uninstall the Preview version and my issue would disappear. I’ll think about and fool around with this for a while yet, and see if I can figure another solution. For further discussion of what turns out to be a bigger mystery than I was expecting see this github issues thread: Windows terminal path is different if launched with wt.exe. This one appears to possess Dantean qualities (“Abandon all hope, ye who enter here…).

Let me be clear about this, though. This happens only on one of my near-dozen Windows PCs. And it’s the only one with both Preview and Production versions of Windows Terminal running side-by-side. It’s definitely a tempest of sorts, but one in a pretty small teapot.

Insider stuff, Recent Activity, WED Blog, Windows 10, Windows 11

Update Semantics: Current versus Preview

February 27, 2023 Ed Tittel Leave a comment

Here’s an interesting situation that frosts me just a tad. The other day, I found myself chasing a version of OneDrive that I couldn’t find on its Release Note page. According to that page, I had the current release of that software installed on my production PC. Turns out that KC Softwares Software Update Monitor (SUMo) disagrees with Microsoft (and me, FWIW). It points users at what I learned by experiment is the current Insider preview update. This has me questioning their update semantics: current versus preview. I’ll explain

Questioning Update Semantics: Current versus Preview

Common usage for current in the context of “current software release” is usually understood as “official vendor or developer sponsored software release that represents that latest and greatest stable version.” A “preview software release” OTOH usually means “a preview of upcoming software that’s not guaranteed to be bug-free or stable.”

If you look at the lead in graphic, then at the item after this paragraph, you’ll see that what SUMo recommends as the current release for OneDrive is actually the Insider preview update. I think that’s a mistaken approach. But I’e noticed that SUMo tends to recommend the highest-numbered version for software it tracks. That happens sometimes (e.g. SpaceDeck) we when AFAIK (and have been able to ascertain) that version number does not exist!

Notice the SUMo version available matches pre-release version at right top.

Because I’m quibbling about semantics here, I’ll give SUMo credit for saying that the higher-numbered release is available not current. But gosh, they expect you to download, and update or install to that version number. If that’s not at least an implicit claim that it’s the right version to run, I’m sadly mistaken. I wish instead they’d key on the version from the release notes page which Microsoft clearly labels as the current (stable and shipping) version. C’mon people! Get it right… And while you’re at it, adopt this practice for all the apps you track. Thanks in advance … I hope.

Insider stuff, Networking, Recent Activity, WED Blog, Windows 10

So Long Surface Pro 3

February 23, 2023 Ed Tittel Leave a comment

OK, then. I think I’m at the end of a long, long road. I remember buying my Surface Pro 3 in 2014. It was the first in a long series of tablet PCs I’ve bought over the years. Included were models from MS (Surface), Dell (Latitude), Fujitsu (Stylistic) and Lenovo (ThinkPad). But now, it’s time for me to say: “So long Surface Pro 3.” Please: let me explain what’s going on…

Why It’s Time for So Long Surface Pro 3

This morning when I logged into my network, I noticed the SP3 had switched over from the wired GbE port in the dock to its wireless interface. It’s been dropping this wired connection for months now. As (almost) always, a reboot brought the wired interface back up. But I can tell the dock is starting to fail.

I just spent US$19 last week to replace the power supply brick for the dock. But I hesitate at replacing the dock outright (costs about US$100 for a refurb unit). It’s time to quit futzing around with this old beast, and unload it into proper disposal channels.

Where to Take This Aging Beast

For years, I’ve given my older PCs to Reglue, a charity that placed them in the hands of under-served students and their families to confer low-cost/no-cost Internet access. But alas, the founder of that organization has retired and is no longer accepting donations.

For about the same period of time, I’ve recommended Goodwill as a safe, responsible drop-off for used PC electronics of all kinds. Thus, I’m glad to see that the Austin Reuse Directory likewise recommends Goodwill for such purposes. I’ve already got a Goodwill bag going with some old hard disks, memory modules, cables and interfaces ready for drop-off.

I’ll need another bag for the SP3 and its accoutrement, though. I’ve accumulated a major mound of stuff for this unit over the years. This includes:

an MS keyboard with fingerprint reader
the dock, with its external power brick
the original power brick shipped with the SP3
a Brydge aluminum keyboard that turns the SP3 into a clamshell style laptop

Another thing to take care of this weekend, when out running errands and shopping. Good thing my nearest Goodwill location is only 3.2 miles away!

Insider stuff, Recent Activity, WED Blog, Windows 10, Windows 11, Windows Update

Start10 Blocks 11 Upgrade

February 22, 2023 Ed Tittel Leave a comment

For some time now, my spouse Dina has resisted upgrading to Windows 11. Her 11th gen Dell 7080 Micro meets all of the hardware requirements. But she’s not ready to take the plunge. Thus, when somehow, someway Windows Update started the Windows 11 upgrade process on her PC, I got a little worried. I shouldn’t have bothered — part-way into the install process, the installer halted the upgrade. Why? Because of a compatibility hold, Start10 blocks 11 upgrade on that PC.

Easy Fix for Start10 Blocks 11 Upgrade, But…

Yes, I know: if I were simply to uninstall Start10, the upgrade would proceed without further demur. Ironically, it serves as a form of insurance in this case. When Dina’s ready to upgrade, I’ll upgrade her (and install Start11 on the resulting build to minimize the impact of that change). That’s when I’ll take Start10 off the board, then…

The frequently-offered upgrade got started somehow in the last week. Somebody must’ve clicked the “go-ahead” button without really understanding what was going on. If it happens again, I now know that the upgrade process will quit before it gets to the post-GUI install phase.

Shoot! It might even be the case that now the compatibility hold is known to the Windows Installer, it won’t even try again. I certainly hope so. But sometimes, here in Windows-World what looks like a curse is actually a blessing. Of course, that vice is often versa, so it doesn’t always (or only seldom) works in one’s favor.

Thus, I’ll revel in this surprisingly friendly turn of events. It will certainly help to preserve domestic tranquility here at Chez Tittel. It should also suspend the too-typical “What did you do to my PC?” that “The Boss” has been known to emit after Windows Update does its periodic thing on her machine.

When this error shows up in WU, I can bail on the upgrade. Funny that it doesn’t screen in advance, but after downloading and during the GUI install phase (about 35% of the way in, if what the UI says is true). Go figure!

Cool Tools, Networking, Recent Activity, WED Blog, Windows 10, Windows 11

Intel PROSet Still Ticking Along

February 21, 2023 Ed Tittel Leave a comment

In surveying my PCs this morning, I learned it was time to update the Intel PROSet software. This remains an entirely routine matter. It’s easy if a bit time-consuming to accomplish. Hence, I’m pleased to find Intel PROSet still ticking along. I have an admittedly small population of PCs (11 in total right now). Of those 6 show Intel interfaces in Advanced IP Scanner. I’m aware of at least 3 more Intel interfaces that don’t register on its scans. (Example: my Asrock Z170 motherboard has two Intel GbE interfaces: an I-211 and an I-219V.)

If Intel ProSet Still Ticking Along, Then What?

The download/install routine is pretty straightforward. Search Intel Downloads/Drivers&Software for the string “Intel Ethernet Adapter Complete Driver Pack” (for wired Ethernet). or for “PROSet wireless” (for Wi-Fi connections). Either way, you’ll get a ZIP file out of the download. Unpack it to a folder of its own, and you can use the autorun.exe file therein to perform installations for drivers (if applicable) and the latest PROSet software version (28.0.0.2 for wired; 22.190.0 for wireless).

Note: Don’t ask me why the window shown above reads “intel Network Connections.” It’s been that way for a long, long time. If memory serves — and this goes back far enough that it may not serve very well — this used to be the general description for intel network drivers and software before PROSet came along. But that’s what it says, no matter if my recollection is correct or not.

The lead-in graphic shows the wired package, as you can see from the version number at the lower right of that image. The whole update process took less than 5 minutes on each of the affected machines. If you unzip the contents of the download to a shared drive, it works like a charm for all PCs on an accessible network.

It’s Easy to Get Lost in the Weeds

There are tons of advanced settings for Ethernet (especially wired GbE or higher speeds) available. PROSet provides access to such things pretty directly, or you can go through the Advanced Properties tab for the target interface in Device Manager under the Network Adapters heading. All-in-all, PROSet is a bit less unwieldy to use than DevMgr (where it is available).

So if one needs to monkey around with such things, I find PROSet preferable for such shenanigans. If you’re not already using this tool and you’ve got Intel interfaces to manage, give it a try.