Category Archives: Cool Tools

Winget Suffers Blanche DuBois Effect

There’s a famous line in Tennessee Williams well-known play, A Streetcar Named Desire. It comes from trashy, tragic Blanche DuBois. It reads “I have always depended on the kindness of strangers.” I hope I’m not over-reaching in finding a connection between Blanche and Microsoft’s built-in package manager Winget. Why do I say that Winget suffers Blanche DuBois effect? Because third-party developers must provide package definitions so Winget can handle their updates. Some do, some don’t is my experience on this front.

Overcoming Winget Suffers Blanche DuBois Effect

I turn to other tools to help me catch what happens when the “Blanche DuBois Effect” fails — namely, when a developer or owner does not supply Winget with the necessary package definitions. You can see what I mean by this in the figure below. (Click on it to expand to full-sized view to read what it says for yourself.)

Note that Winget sees 4 items in need of update; SUMo sees 7 or 8.

For the record, Winget sees about half of what KC Software’s Software Update Monitor (aka SUMo) does, to wit:

Tool Count List of items
Winget 4 VSEnt22, SUMo, TeamViewer, Jabra Direct
SUMo 8 Firefox, CPU-Z, Jabra Direct, Edge, Snagit, TeamViewer, WizTree (2)

 

For accuracy, Winget sees one thing that SUMo does not — namely, Visual Studio Enterprise 2022 (abbreviated as VSEnt22 above). OTOH, SUMo sees 5 (or 6) things that Winget does not — specifically, Firefox, CPU-Z (a false positive, in fact), MS Edge, Snagit, and WizTree (in both 64- and 32-bit versions). That’s why I use other application update tools to help me keep up on the ten-plus PCs in residence here at Chez Tittel.

Winget Supplements of Choice Are…

My tools of choice to cover what Winget misses are:

1. Software Update Monitor (aka SUMo) from KC Softwares
2. PatchMyPC from PatchMyPC.com

Why two? Because PatchMyPC sees fewer things than SUMo does. But what the freeware version of PatchMyPC sees, it also updates automatically and easily. The free version of SUMo sees more, but only the paid version tries to update those things for you (and its track record is far enough from stellar on performing updates that I’m not sure it’s worth the US$25-30 you’ll be asked to pay for it).

I’ve learned to use SUMo solely for detection, then I let PatchMyPC handle for me what it can. I do the rest myself manually.

Frankly, though, I think MS should put some of its much-vaunted AI capability to work so that Winget can generate packages for third-party applications on its own with no need to, as Blanch DuBois once did, rely on the kindness of strangers.

Facebooklinkedin
Facebooklinkedin

RAPR V0.11.92 Remains a Real Gem

I’m working on revisions to older stories I’ve written for ComputerWorld. Just yesterday, I revised my CIO story for them about purging duplicate and obsolete drivers from the Windows driver store. For that purpose, there simply is no better tool, nor one easier to use than Driver Store Explorer (aka RAPR or RAPR.exe). Indeed among my many Windows cleanup tools, RAPR v0.11.92 remains a real gem.

Why RAPR V0.11.92 Remains a Real Gem

Here’s the deal: when you update a Windows driver, it gets stashed in a special storage area with all the other drivers. What most people don’t know — including admins — is that when you update a driver, its predecessor remains present. And in fact, it never leaves unless you remove it yourself. In a nutshell: that’s one of the things that RAPR does with ease and grace.

When I wrote the afore-linked CIO story back in 2015, RAPR could help you find and remove duplicate and obsolete drivers. (Note: that item is now carried under the ComputerWorld masthead for IDG’s ineffable reasons.) But you had to do it more or less “by hand.” This took some time and effort to accomplish. No more: now RAPR includes a “Select Old Driver(s)” button. It automatically flags items that might potentially be removed from a target PC’s driver store. Click the Delete Driver(s) button next (see lead-in graphic) and RAPR will remove any selected driver that’s not in actual use.

Why (and When) to Use RAPR

The why comes from reducing the size of the driver store. This applies to any and all windows images for which driver updates get applied. If you put a new one in, RAPR lets you take the old one out. For deployment images — which may run on hundreds to thousands of PCs (or more) — this is especially important.

I’ve gotten in the habit of using this tool monthly. I seldom recover less than 100-200 MB of space. And when GPU drivers come into play (most of them occupy 1.0 -1.2 GB of disk space) those numbers really jump. My biggest-ever savings on an older PC that hadn’t been touched for a couple of years was on the order of 4-5 GB. That’s something fairly substantial.

You owe it to yourself to visit Github and download the latest version of RAPR. Use it to look at your standalone PCs, and the Windows images in your deployment library. I predict space savings all the way around.

Facebooklinkedin
Facebooklinkedin

Canary Escape Requires Clean Install

I kind of knew this already. You probably did, too. But it bears repeating: the general rule for Insider builds is “you can go up by changing your Insider preferences; you can only go down with a clean install.” Simply put, a Canary escape requires clean install.

Thus, this recent Insider email from MS states:

You can only switch to the Dev Channel or other Insider channels that are receiving builds with lower build numbers by doing a clean installation of Windows 11.

Say What? Canary Escape Requires Clean Install

But wait! There’s more. Active Insiders will want to check their email inboxes. In their latest (March 13) email missive “Introducing Canary…” you’ll also find a one-time use code and link through which you can claim a free USB drive. I reproduce the mail-to notification from that web page as the lead-in graphic for this story, in fact. Indeed, I’ve sent my response in to claim my USB drive…

Alas, as you can see in the web page text, delivery time is 6-8 weeks. Does anybody else find this amusing? I keep a whole mini-tray of such drives around for install and repair activities. That’s mostly because Macrium requires users to agree that a rescue disk may only be used on the PC from whence it came. I see 11 on that tray right now (see below). I wonder if the one from MS will fit there, too?

Canary Escape Requires Clean Install.try

Count ’em: 11. There MAY be room for the MS item here, too (depending on size).

Those little flash USBs are Mushkin Atom drives. They’re not the fastest, but they’re compact and eminently usable. As you can see, I keep a lot of them around… And any clean installs I need to do (and, in fact, have already done on my temporarily discommoded X12 Hybrid) will be done and dusted long before that new USB flash drive arrives via mail.

Shout-out to Neowin: Thanks to Taras Buria of Neowin for his March 15 story that brought this to my attention (and got me to read the Insider email all the way to the end… ;-).

Facebooklinkedin
Facebooklinkedin

Enduring Konyead NVMe USB4 Drive Mystery

Wow! I’m really stumped. I’ve got a Konyead M.2 NVMe drive enclosure that works on only one computer right now. For a long time, I was unable to eject the drive safely. But after backing off the write caching setting for quick removal, and resetting the drive letter from F: to X:, I can now do that. But even so, if I then unplug the drive and plug it into another PC it’s unrecognizable. This enduring Konyead NVMe USB4 drive mystery is driving me nuts!

Showing Enduring Konyead NVMe USB4 Drive Mystery…

When I plug the Konyead into any compatible USB port on another PC (USB3.1 via Type A connector, or USB4 via USB-C connector) it won’t come up. If I go into Disk Management, it immediately throws an error message that says the drive must be initialized. Options offered are MBR and GPT. Choose either one, and the right-hand error box pops up citing a “fatal device hardware error.” Yet, the drive works fine on my Lenovo X1 Extreme (8th gen Intel CPU). What gives?

I’ve tried fixing it with MiniTool Partition Wizard, too. It shows me the device, but also shows it at zero length. Thus, it’s unable to access the raw disk data to find the partitions (and related tables ) that I know are on the drive.

I’ve checked the Crucial SSD’s firmware and driver: both pass the tests from Crucial Storage Executive (the maker’s diagnostic/mgmt tool for this drive). This mystery remains opaque to me. I’m galled that the device works in one PC, but not in others: what’s the point of a removable drive in those circumstances?

Next Steps…

I’ve not been able to find anything about this kind of problem via online searching. I’ll reach out to Crucial’s tech support operation and see if they’ve ever heard of anything like this before. Konyead is impenetrable: konyead.net shows the NVMe enclosure, but all text is in Chinese, and the page for my device won’t come up. They do have a contact page, though, so I suppose I should give it a whirl.

Stay tuned. I won’t quit bulldogging this, but I’m afraid I’m up against what might be an intractable language and culture barrier. We’ll see.

Facebooklinkedin
Facebooklinkedin

Caldigit Hiatus Finally Illuminated

A little over two weeks ago, I found myself dealing with a suddenly non-functional Caldigit TS4 dock. This morning, I finally figured out what I’d been doing wrong. There’s one and only one high-wattage USB-C connector on the TS4. And there’s one and only one USB-C connector on most of my Lenovo laptops that will accept power and signals. The short explanation is: I hooked the wrong “gozouta” into the wrong “gozinta.” Net result: signals, but not enough power to make things work. Doh! Thus, this gets my recent CalDigit Hiatus finally illuminated.

Caldigit Hiatus Finally Illuminated, Literally

If you look at the lead-in graphic, you’ll see that the leftmost USB-C port on the back of the CalDigit is labeled “Computer.” It’s the port that delivers up to 98W of power to a PC, along with TB4/USB4 capability. I had somehow gotten my ports wrong, and used the middle one instead. Not paying sufficient attention? Guilty as charged. The red-boxed USB-C is the proper gozouta for the Caldigit hub.

Likewise on my Lenovo Yoga 7 14ITL5 (specs are PDF formatted), the left-hand USB-C port is also the only one that accepts TB4/USB4 and power together. Thus it’s the proper gozinta for the laptop in question.

Sigh. Put the right ports together and everything works just fine. Put the wrong ones together, and the PC doesn’t get enough power to run properly, nor for the TS4 dock connections to work as expected. Sigh again: it’s not hard to get the obvious wrong, but it can be challenging to recognize the obvious if one’s wits aren’t entirely engaged.

For This, I  Contacted Tech Support?

Yes, I admit it: I did that. And we all assumed I was using the right ports. Thus, they were as baffled as I was by what the lack of a power light really meant. Now I know: the light comes on when you use the high-wattage USB-C port to run power into a PC or laptop. And when you set the connections up as they should be, everything works likewise. Go ahead: laugh! Once I got over my astonishment at missing the obvious, that’s what I did too.

 

Facebooklinkedin
Facebooklinkedin

Windows Application Update Rhythms

Last week, I ran an experiment Monday through Friday. Each day, I made sure to use winget upgrade and Software Update Monitor (aka SUMo) to check updates on 9 PCs here at Chez Tittel. I kept track of how many updates each tool found in tabular form. In each daily data cell, the first value counts updates winget found, and the second value counts updates SUMo found. It was interesting and unexpectedly time-consuming (averaged 75 minutes each day). It does give me a better sense of Windows application update rhythms, though.

Checking Windows Application Update Rhythms

The  9 machines in my sample included 1 4th-Gen CPU and 1 6th-gen Intel CPU (both perforce running Windows 10). All but one of the other machines run Windows 11, and all but one are 8th Gen Intel CPUs or higher (the hold-out runs a Ryzen 7 5800X). Each machine runs anywhere from 24 applications listed in SUMo to as many as 62. In the results table, an “at sign” (@) means that either Winget or SUMo recommended an update that I couldn’t install (winget) or find (SUMo). That latter one proved time consuming indeed.

Table of Results

Daily Updates Found/Installed
Name 27-Feb 28-Feb 01-Mar 02-Mar 03-Mar
 LY7i 2/4  0/2 0/0 0/0 0/3@
 P16 1/0 1/2 1/1 2/0 1/3@
SP3  0/0 0/0 0/0 1/1 0/1
Dx380 3/2 0/2@ 0/2@ 2/1@ 0/1
Bx380 4/4  0/6@ 0/1@ 1/4@ 0/5@
X12 0/0 0/1 0/2@ 2/1  0/3
X1C 3/2 0/1@ 1/1@ 1/1@ 1/2@
D7080 3/2 1/3 2/0 0/0 0/3@
i7Sky 2/2@ 0/3@ 1/4@ 3/3@ 0/1@
Ry7 3/3@ 1/3@ 2@/1 1/1 0/4@
 @ bogus update

A total of 131 updates were put forward by one or the other tool last week, for an average of about 14.5 for the week for each PC. The range of values went from a low of 8 to a high of 24.

What this tells me is that tracking updates could be a constant effort, were one minded to invest the time and energy. It also shows that the pace of updates is pretty brisk, and somewhat relentless. This makes it very clear why, except for emergency security patches, most organizations of any size prefer to limit updates to scheduled windows of fixed duration.

Otherwise, it’s the kind of rabbit hole into which admins could disappear, never to be seen again!

Facebooklinkedin
Facebooklinkedin

MS Phases iPhone Support into Phone Link

In early January, I wrote about Intel’s Unison app as a possible “killer app” for Windows 11. Why? Because it provides an app that (sort of) integrates the iPhone with a Windows PC. Now, MS is jumping into the game. Tuesday’s “Moment 2” announcement includes mention of a new connection for iPhones into the previously Android-only Phone Link app. And wouldn’t you know it? MS phases iPhone support into Phone Link for Dev Channel Insiders, and I’m not among those to whom this capability is currently extended.

Waiting as MS Phases iPhone Support into Phone Link

If you check the lead-in graphic, you’ll see that iPhone is now mentioned in an early Phone Link setup screen. But unless your PC is offered that functionality, that entry reads “iPhone® – Coming soon” in greyed-out text (see red box at lower right). Indeed, that means I’m waiting for one or both of my Dev Channel test machines to get the offer, so I can try things out.

Like Intel Unison, what I read about this capability is that it uses a Bluetooth link (and works only on Windows 11). Thus I make the same plea to MS I made to Intel: “Fix the app communications stack so it can use a wired connection — e.g. Lightning or USB-C cable — as well as Bluetooth.” To my dismay, I observed that Unison would quit working as soon as I plugged into my iPhone 12 by wire.

Other limitations include no support for MMS or SMS attachments. Those, I guess I can live with. I can always move stuff over after the fact for such things if I plug in a cable, right? LOL

Tick … Tock … Tick … Tock

But for now I’m waiting for the offer to hit my test PCs. It’s welcome news in a Windows-iPhone household like the one here at Chez Tittel. Soon, I hope to be able to see how well it works. Stay tuned!

 

Facebooklinkedin
Facebooklinkedin

Intel PROSet Still Ticking Along

In surveying my PCs this morning, I learned it was time to update the Intel PROSet software. This remains an entirely routine matter. It’s easy if a bit time-consuming to accomplish. Hence, I’m pleased to find Intel PROSet still ticking along. I have an admittedly small population of PCs (11 in total right now). Of those 6 show Intel interfaces in Advanced IP Scanner. I’m aware of at least 3 more Intel interfaces that don’t register on its scans. (Example: my Asrock Z170 motherboard has two Intel GbE interfaces: an I-211 and an I-219V.)

If Intel ProSet Still Ticking Along, Then What?

The download/install routine is pretty straightforward. Search Intel Downloads/Drivers&Software for the string “Intel Ethernet Adapter Complete Driver Pack” (for wired Ethernet). or for “PROSet wireless” (for Wi-Fi connections). Either way, you’ll get a ZIP file out of the download. Unpack it to a folder of its own, and you can use the autorun.exe file therein to perform installations for drivers (if applicable) and the latest PROSet software version (28.0.0.2 for wired; 22.190.0 for wireless).

Note: Don’t ask me why the window shown above reads “intel Network Connections.” It’s been that way for a long, long time. If memory serves — and this goes back far enough that it may not serve very well — this used to  be the general description for intel network drivers and software before PROSet came along. But that’s what it says, no matter if my recollection is correct or not.

The lead-in graphic shows the wired package, as you can see from the version number at the lower right of that image. The whole update process took less than 5 minutes on each of the affected machines. If you unzip the contents of the download to a shared drive, it works like a charm for all PCs on an accessible network.

It’s Easy to Get Lost in the Weeds

There are tons of advanced settings for Ethernet (especially wired GbE or higher speeds) available. PROSet provides access to such things pretty directly, or you can go through the Advanced Properties tab for the target interface in Device Manager under the Network Adapters heading. All-in-all, PROSet is a bit less unwieldy to use than DevMgr (where it is available).

So if one needs to monkey around with such things, I find PROSet preferable for such shenanigans. If you’re not already using this tool and you’ve got Intel interfaces to manage, give it a try.

Facebooklinkedin
Facebooklinkedin

Phased Updates Norton 360 Strike

It’s not like I’m unfamiliar with this sensation. No, not at all, based on oodles of history with phased feature roll-outs for Insider Previews on Windows 10 and 11. But Friday, I got bit for the first time on a Norton 360 upgrade. That translates into what I call a phased updates Norton 360 strike. Let me explain…

What Phased Updates Norton 360 Strike Means…

I found a Norton update notification dated February 4, 2023 online. It includes a telling sentence that reads in part as “…this version is being released in a phased manner.” Alas, SUMo doesn’t care: it thinks the release is generally available. So here’s what it tells me about my production PC:

Notice the second (orange) item indicates that 22.23.1.21 is available. True enough in some general sense, but not true for my PC. Here’s what Norton tells me when I attempt to update it through the Norton Update Center:

Just for grins, I positioned the open Norton 360 home window underneath the results of the Webscan that says “no product found.”

Trip a Little Reboot, and…

Of course, one can’t have the 360 window open without running said software. So I knew something was flaky about the Norton AutoDetectPkg.exe that I’d just downloaded. A quick reboot later, and the following message appears instead (and confirms my preceding hypothesis):

Am I Frustrated, or What?

Yes, indeed I am. But because I have long, sad and weary experience behind the curve on phased releases I know this means my turn has not yet come for release 22.23.1.21. I’ll wait as patiently as I can for same, since Norton won’t make it available any other way. Otherwise, I’d just force install it, and make the SUMo warning go way.

And boy howdy, is that ever the way things go sometimes, here in Windows-World … with a bullet, this time!

Note added February 22

In the past little while (it’s been 9 days since I wrote this post), Norton has quietly updated itself to the new release. Here’s what the about information says now (notice the version number: indeed, it is now at 22.23.1.21).

My phase has come in the form of a recent and silent upgrade to 22.23.1.21.

‘Nuff said!

Facebooklinkedin
Facebooklinkedin

Win10 Enterprise Image Repair Mismatch

I’m flummoxed. As part of my production PC repairs the other day, I ran an in-place upgrade install. It didn’t fix my problem, but it ran to reportedly successful completion. Here’s the thing: I used a Windows 10 Pro image for build 19045.2546 (from UUPdump.net) to make those repairs. I’m surprised it worked!

Why Say: Win10 Enterprise Image Repair Mismatch?

As you can see in the lead-in Winver graphic, this PC is clearly running Windows 10 Enterprise (2nd text block). Yet the filename and download info at UUP Dump clearly identifies the Windows version as Pro:

19045.2546.230118-0641.22H2_RELEASE_SVC_PROD3_CLIENTPRO_OEMRET_X64FRE_EN-US.ISO

Targeting install.wim from the Sources directory, DISM unambiguously identifies the Windows version as Windows 10 Pro.

Yep: it definitely says the image is Windows 10 Pro.

IDKYCDT

IDKYCDT = “I didn’t know you could do that.” But apparently, you can. Indeed the MS Answers advice on this technique says only that one must

download the latest .ISO file available for Windows 11 or Windows 10.

It says nothing about version. Likewise, the TenForums tutorial on this topic simply says

  • If you have a 32-bit Windows 10, then you must use a 32-bit ISO or USB.
  • If you have a 64-bit Windows 10, then you must use a 64-bit ISO or USB.

Again, there’s nothing here about version, simply that a valid ISO is required. I don’t where I got the idea that the version and kind of ISO used for repair had to match the repair target. But it does NOT have to match. I got explicit evidence to the contrary earlier this week with my own eyeballs, on this very PC.

Thus, I learned something useful and can pass it on to you, dear reader. Any valid Windows 10 ISO works for Windows 10; ditto for Windows 11. Cool!

This is actually pretty handy because you can use UUPdump.net to cobble together an image for the current build number for Windows (10 or 11) including all recent updates and CUs. Then, when you repair the image it should work for Home, Pro, Education and Enterprise even if you — as I did — download the Pro-only ISO. No further updates will be required, when that repair completes.

Facebooklinkedin
Facebooklinkedin