All posts by Ed Tittel

Full-time freelance writer, researcher and occasional expert witness, I specialize in Windows operating systems, information security, markup languages, and Web development tools and environments. I blog for numerous Websites, still write (or revise) the occasional book, and write lots of articles, white papers, tech briefs, and so forth.

Cool Tools, Insider stuff, Recent Activity, Updates, WED Blog

DiskGenius Poses Odd Winget Issues

January 25, 2024 Ed Tittel Leave a comment

OK, so here’s an interesting set of issues. The otherwise usable and worthwhile free version of DiskGenius poses odd Winget issues. ICYDK, DiskGenius is a disk partitioning toolbox that also does data recovery, backup and restore and disk management. The free version offers more limited capability than its paid-for counterpart. But it definitely has issues related to its package structure inside Winget. Let me explain…

Evidence: DiskGenius Poses Odd Winget Issues

Take a look at the lead-in graphic. It’s from a PowerShell tab inside Windows Terminal. It shows the results of a winget update scan. I made it just AFTER I had forcibly uninstalled DiskGenius using Revo Uninstaller Free, then used Winget to install it afresh:

Winget install eassos.DiskGenius

As you can see, winget upgrade –all –include-unknown still wants to update DiskGenius. It wants to update to the same version that’s already installed: 5.5.1. According to the application’s Help/About info, it’s actually version 5.5.1.1508 x64. This makes me think there is some kind of problem with the manifest where the local installed copy of DiskGenius reports a different version than is associated with the manifest even though they’re the same. My best guess, in fact, is that the .1508 x64 at the end is getting truncated or lost.

As you can see in the next screencap, DiskGenius clearly shows 5.5.1 as its version number from the winget show output. (I split the pane to block out a bunch of extraneous details from the release notes.)

Winget Show DiskGenius shows version number, publisher, and so forth.{Click image for full-sized view.}

Because DiskGenius happily runs as a portable app without actual installation, I’ve decided to uninstall it and run it from a flash drive when I need it. That way I don’t have winget constantly nagging me for an update that I neither need nor want to read about. Problem solved.

The Other Issue…

Remember, I mentioned “odd Winget issues” (plural) in the headline? So yes, there’s something else. When I initially installed DiskGenius I chose a USB-attached NVMe drive as the target. These problems started popping up when I unplugged that drive from its original host PC and plugged it into another one for some testing. Winget still complained about the need for an update, but then failed on the update because — of course, of course — it couldn’t find what wasn’t there. Plus, we already know it woudn’t have changed the nag report anyway…

Turns out installing left sufficient traces in the registry and file system that winget could know DiskGenius was supposed to be present, but nowhere to be found. Even using the uninstall option in Settings → Apps → Installed apps didn’t get rid of all traces. I had to use Revo Uninstaller and remove all registry entries and remaining files (mostly shortcuts that pointed to the now-missing E: drive) to make this stop.

But eventually, I got it all cleaned up. And now, I’m just going to run it as a portable app from the USB-attached SSD enclosure where it now lives. And sigh loudly, because that really is the way things too often go here in Windows-World.

Device drivers, Insider stuff, Recent Activity, Updates, WED Blog, Windows 10, Windows 11

NVIDIA Drops New Driver Batch

January 24, 2024 Ed Tittel Leave a comment

As I work through the Windows news each morning, I check X (Twitter), LinkedIn, Facebook and Mastodon by way of social media. I also check in on WinAero, WindowsLatest, MSPowerUser, Ghacks, Thurott and Windows Central as well. Today, most of them told me something like NVIDIA drops new driver batch 551.23. And indeed, I found Game-ready and Studio versions for consumer grade GPUs, as well as Quadro (551.23 aka Release 550) among the pro lines. You can see the Studio version from GeForce Experience in the lead-in graphic above.

Fast facts on this latest version:
1. Target Directory: C:\ProgramData\NVIDIA Corporation\
Downloader…
2. Filename: 551.23-desktop-win10-win11-64bit-
international-nsd-dch-whql-g.exe
3. Download size: 519KB (downloader only)
4. On-disk file size: 1.93 GB (all files downloaded & expanded)
5. Download & install time: ~3:30 (average across 5 PCs)

Why NVIDIA Drops New Driver Batch 551.23

Most often updates follow close on the heels of new games (or game features). Sometimes, they pop up to support new NVIDIA GPU offerings. It’s the latter this time, with the release of the game- and AI-ready RTX 4080 SUPER at CES on January 8, 2024 (also includes 4070 Ti SUPER and 4070 SUPER in that mix).

Heh! I’m not sure I’m ready to fork over the long green needed to buy into the latest NVIDIA generation, but it’s nice to know they’re out there when I build my next desktop. I usually buy either a 4070 or 4070 Ti model because I can’t really justify the price/performance tax that a top-of-the-line model adds to my build costs. But gamers everywhere will probably be fighting off a new case of techno-lust.

Drivers Downloaded and Updated

Amidst my modest fleet of about one dozen PCs (8 laptops and 4 desktops), there are 7 machines with NVIDIA graphics cards of one kind or another. I’ve got the updates running on all of them right now (except for the desktop my son is using away at college, so I’ll mention this to him the next time we talk). By the time you read this, they should all be updated.

If you’ve got an NVIDIA GPU in your neighborhood, now you know there’s a new update out there, too. Three cheers for the 551.23 release!

Device drivers, Insider stuff, Recent Activity, Troubleshooting, WED Blog, Windows 11

Adding Ancient Dell Printer Gets Interesting

January 23, 2024 Ed Tittel Leave a comment

Oho! How the time flies by when I’m not looking. I tried to install my Dell color laser printer — Model 2155cn — on the Toughbook FZ-55 this morning, only to get the “Driver is unavailable” error in Printers & scanners again. “Hmmm…” I wondered: “How old is that thing anyway?” Turns out it made its debut in 2011, and I bought it in 2012. Like the original Apple LaserWriter I bought in the late 1980s (and kept until I bought this one) this is one indestructible beast. Thus, I must observe that for Windows 11, adding ancient Dell printer gets interesting. Simply put: Windows no longer includes these drivers in the OS distribution!

How Adding Ancient Dell Printer Gets Interesting

So now I finally understand why I’m seeing this error in Settings. You can see it, too, in the lead-in graphic. Amusingly enough, it shows up right below the device info for the 2155cn that I just installed minutes ago, courtesy of the Dell 2155 Application for Windows, which I found at the Dell Support pages. Dell calls it the 2155cn/cdn Color MFP Software Suite and Driver.

When I look at the list of supported OSes, 11 is absent — though it does mention 10, 7, Vista and XP. It bears a release date of March 2014, too. This information, along with the settings error message, is what finally clued me into what’s going on here. This darn printer is so OLD that MS doesn’t find it necessary to include its drivers amidst the thousands of newer devices it does support. This explains what was going on for my post from last week Dell Printer MIA.

Here Comes Nothing, Printer-Wise

Interestingly, MS is switching over to the Mopria printing protocol, under the umbrella of Universal Print. It will no longer provide new drivers from printer makers starting next year (2025: see this fascinating PC World item “MS is killing 3rd-party printer drivers in Windows 11“).

So, pretty soon this won’t matter. For older printers — like the Dell 2155 cn — the only option will be downloading from the maker’s website. For newer printers that are Universal Print/mopria-savvy, things should “just work.” Maybe I need to buy a new printer so I can see about that! LOL…

Backup/Restore, Cool Tools, Insider stuff, Recent Activity, WED Blog, Windows 11

Toughbook System Disk Explored

January 22, 2024 Ed Tittel Leave a comment

Examination of the disk layout and structure for the Panasonic Toughbook proved both interesting and informative. I used the free version of DiskGenius. With the Toughbook System Disk explored — it appears as Disk 0 (HD0:) — I observed an interesting and useful disk layout, as you can see for yourself in the lead-in graphic above.

Reporting on Toughbook System Disk Explored

There are five (5) partitions on this disk, as follows:

1. EFI Partition (260 MB)
2. Microsoft Reserved (MSR: 16 MB)
3. WindowsBitLocker Encrypted (NTFS: 450.7 GB)
4. Recovery (WinRE: 990 MB)
5. OEM Recovery (OEMRCV: 25.0 GB)

What makes this disk layout interesting is that Partition 5 is basically a map and a replacement for all partitions. It includes a complete version of Windows 11 (Media.1) . It also uses SWM files (partial WIM files, and something new to me) to offer a variety of install and image files from which to build appropriate replacement images.

This feeds into a BIOS level repair utility from Panasonic that can rebuild the disk from scratch, in much the same way that the WinRE utility typically supports a “Factory reset” capability. This one, however, will work even in the absence of a working Windows image. Indeed, Panasonic also offersRecovery Media to perform the same function without reading anything from Disk 0 (via download, as explained below, or for purchase through the website).

Partitions 1-4 are basically a standard Windows 11 disk layout. Partition adds Panasonic’s own twist to this scheme, and provides an alternate means to reset a Toughbook to factory defaults that include this OEM partition. WinRE will rebuild the disk, but will leave this ultimate partition (5) alone.

Insights from Manuals and More

in a section entitled “About the Partition Structure” the Operating Instructions manual says:

Do not add or delete partitions in Windows 11, as the Windows area and recovery partition must be adjacent to each other in Windows 11.

I also found a link to Panasonic Japan for a Recovery Image Download Service. There I found links to an instruction manual and a recovery disk creation utility. Note: access to a valid model and serial number for a Toughbook PC is required to download and use this tool. Section 3.2 explains the recovery process which drives Panasonic recovery from a BIOS selection “Recovery” that rebuilds all partitions on the system disk.

Good to know!

Backup/Restpre, Insider stuff, Recent Activity, WED Blog, Windows 10

KB5034441 Partition Work Kills Reflect Backup

January 19, 2024 Ed Tittel Leave a comment

There’s a very good reason why I run my Macrium Reflect backups at 9 AM. I’m usually at my desk, so I can see it fire up and –eventually — complete successfully. This morning, I noticed the backup had failed pretty soon after it started up. What I wanted to see shows up above in the lead-in graphic — namely “Image Completed Successfully.” Upon investigation, the reason for failure was a missing partition. Indeed, I’d deleted it to make room to expand my WinRE partition. That’s why I call this post KB5034441 Partition Work Kills Reflect Backup. Now, I’ll explain…

Why KB5034441 Partition Work Kills Reflect Backup

KB5034441 appeared on January 9 for Windows 10. It works some Windows Recovery Environment (WinRE) magic and also rebuilds the WinRE partition on the sys/boot disk. Alas, it wants an additional 250MB of partition space. That’s usually not available in most existing recovery partitions, so it’s necessary to resize that partition to make room for the new additions.

This is where things get interesting for me. I run a daily backup on my sys/boot (and key data) disk(s). Because I made room to grow my existing WinRE partition — using reagentc /info to identify it, and MTPW to give it more space — I first deleted partition 6 on that drive (an older, now ununsed WinRE partition). Because my Reflect Macrium drives image backups from a partition map, killing Partition 6 on the drive made the XML backup schedule diverge from the actual disk layout. When that happens, out of an abundance of caution, Macrium Reflect refuses to image that changed layout.

Fixing the Backup Backup (Failure)

All I had to do to fix the problem was to define a new backup schedule with the proper partitions ticked off on the boot/sys drive. But before I could do that, I had to notice the old backup definition was no longer working. Of course, I also deleted the no-longer-working definition file as well.

That finally happened this morning and I got a new backup completed shortly thereafter. I’m sure glad nothing blew up in the meantime. As you can see, my last successful backup (before today) occurred on January 12 — one week ago. Dodged a bullet, that time.

Notice the second date in the descending series of files. It’s a week old. Ouch! {Click image for full-sized view.}

Learned an important lesson, too: if the partition map changes, the backup definition file must be changed to match. Otherwise, Macrium Reflect image backup won’t work! Because I rely on daily image backups to haul my fat out of the fire, that’s uncommonly good to know and understand…

Device drivers, Insider stuff, Recent Activity, WED Blog, Windows 11

X1 Extreme Graphics Driver Delirium

January 18, 2024 Ed Tittel Leave a comment

I guess it just happens every so often. Right now, Lenovo Vantage is nagging me to upgrade graphics drivers — both Intel and NVIDIA — on my 2018 Vintage Thinkpad X1 Extreme. (Internals: i7-8850H CPU, 32 GB DDR4, NVIDIA GeForce GTX 1050 Ti, dual Samsung OEM SSDs.) But Lenovo Vantage wants me to run an Optimus display driver and GeForce Experience wants a GeForce Game Ready Driver. The back-n-forth is leading to some X1 Extreme graphics driver delirium. What’s a body to do?

Surmounting X1 Extreme Graphics Driver Delirium

In a nutshell the problem is this: when I update to the Optimus driver, GeForce tells me to update to the Game Ready Driver, When I go the other way round, that flips so Lenovo Vantage tells me to get back on its track. I don’t do a lot of heavy-duty graphics on this laptop, and I’ll be darned if I can tell any difference.

I asked Copilot: “What’s the difference between running a GeForce Game Ready Driver versus NVIDIA Optimus Display Driver on a GeForce GTX 1050 Ti with Max-Q Design?” It says: battery and easy switching between discrete and integrated GPU for Optimus, versus gaming performance and support for newest games for Game Ready Driver.

Dilemma dehorned: I don’t play games and I do switch back and forth between the Intel UHD 630 and the discrete GPU. But I had to finagle a bit to get the status from Lenovo Vantage you see above, where it tells me “No updates available.” Deets follow next…

Both Intel and Optimus Must Update

Something about the update package from Lenovo was successfully updating the GeForce driver, but failing to do the same for Intel. How could I tell? Two ways:

The Update package did not run all the way to completion.
The driver version for the Nvidia device matched that for the Lenovo update package (31.0.15.3770), while that for the Intel UHD 620 was lower (update version was 27.20.100.9316 but the running version ended in 8967 instead). Oops!

Because the Lenovo installer wasn’t finishing up (and the Intel Driver & Support Assistant was cheerfully oblivious), I exercised the download package’s offer to extract its contents to a folder. Then I went into Device Manager, right-clicked into “Update driver” and turned it loose on the Intel folder in the unzipped file archive that extract created for me. It took a while to complete, but this worked.

So now, I’ve got the latest Optimus drivers for my X1 Extreme and it’s all good. Here in Windows World, if you’re willing to stop and think about what you’re doing, there’s nearly always a way to fix such issues. Done!

Device drivers, Insider stuff, Recent Activity, Troubleshooting, WED Blog

Dell Printer Driver MIA

January 17, 2024 Ed Tittel Leave a comment

Just as we were ready to call it a night, “the Boss” came downstairs from her office cubby. Said she “I can’t print like I usually do.” Upon investigation, Word showed her default printer as: Microsoft Print to PDF, instead of the Dell 2155cn printer right next to her desk. “Uh oh,” I thought: “That can’t be good…” And sure enough, when I went into System → Bluetooth & Devices → Printers & Scanners, I saw the tell-tale status “Driver unavailable.” Yikes, the Dell Printer Driver was MIA. What to do?

Return to Action When Dell Printer MIA

Fortunately, I’ve been down this road before. When my quick attempts to access the device showed me only the link between the Boss’s Dell OmniPlex D7080 PC and the 2155 was affected, I knew what to do.

Yep: just as the status line showed, the driver had crashed and burned. Hence: unavailable. So I removed the printer from the lineup. Then I used the “Add a Printer or scanner” facility to bring it back onto the D7080. Fortunately, that worked without my having to visit the Dell website to grab a new driver download. With its associated software and tools, that takes longer to install and set-up.

Device Manager was apparently able to locate and install a working replacement driver without any extra help (or effort) from me. After printing a test page to make sure things were working once again, I printed the red velvet cake recipe that the Boss was trying to output. Sounds — and looks — yummy.

Remove & Replace to the Rescue — Again!

Just yesterday morning, I blogged about using uninstall/reinstall to fix an issue with the brand-new PowerToys “Command Not Found” facility. Last night, I used the same approach to take a broken device driver out of play, and bring in a new and working replacement.

Hmmm. Seems like this R&R strategy is one that comes in handy for all kinds of interesting Windows issues. Let’s keep that in mind, shall we?

Cool Tools, Insider stuff, PowerShell, WED Blog

Do-Over Fixes Persistent CNF Error

January 16, 2024 Ed Tittel Leave a comment

Holy Moly! I’ve been enjoying the workout involved in getting PowerToys “Command Not Found” (CNF) facility installed on my PCs and VMs. My latest adventure has been dealing with what happens when the Command Not Found module is itself not found. It might not be recursive, but it is amusing. After numerous futile tries to fix the PowerShell Profile or change its associated path, I simply uninstalled CNF, then re-installed it afresh. That’s how I learned a do-over fixes persistent CNF error.

Why a Do-Over Fixes Persistent CNF Error

Examine the intro graphic above. It asserts that the CNF module “was not loaded because no valid module file was found in any module directory.” A search did turn up a module with the matching name (using Voidtools Everything) but something apparently went wrong with the file transfer, because this error message popped up anyway. I can only conclude that means it was invalid (inoperative). That said, all the PS path info on this machine matched that on my other PCs, so I’m confident it was never the problem.

I’m pretty sure that’s why a do-over fixed things. When I uninstalled the munged version, all that stuff got deleted. When I installed afresh, the new copy of the module worked and the PS profile change did, too. As you can see in the next screencap it shows that the profile was loaded (top lines). Then I type “vim” to show that CNF intercepts this missing item and tells me where to go to find it. Problem solved!

The old “remove-replace” operation fixes baffling Windows errors. Here, you see profiles loading and CNF working after same.
[Click image to see full-sized view.]

There’s No School Like the Old School

In my three-plus decades of working with Windows I’ve seen my share of odd and interesting errors. Sometimes, things don’t work on the first try. But the uninstall-reinstall sequence — which I like to call the old remove-replace operation, hearkening back to my shade-tree mechanic days — will often fix otherwise mysterious and unexplainable errors or failures.

At least, it worked for me this time with the odd invalid module error for Command Not Found in PowerToys. A small triumph for common sense, here today in Windows World.

Cool Tools, Insider stuff, PowerShell, WED Blog

Interesting CNF Side-Effect

January 15, 2024 Ed Tittel Leave a comment

Last Thursday, January 11, I blogged about the new PowerToys Command Not Found (CNF) facility. This weekend I stumbled upon what I call an “interesting CNF side-effect.” I rattled off the “cls” (clear screen) command, but missed the last character and typed “cld” instead. The lead-in graphic shows what happened. Cool!

What IS the Interesting CNF Side-Effect?

When the CNF sees a string that doesn’t match uninstalled or already-known commands, it suggests “the most similar commands” as shown in the intro graphic. That’s a sure-fire indication that something went wrong on the data entry front. I’m amused that the “cls” command string — a closer match than the change directory, or cd, command — doesn’t come up in the suggested alternatives.

But hey! To me this behavior is a bonus above and beyond the entirely helpful impetus to let users enter commands they know they want to use, and bring them aboard through the CNF facility. In this case, it’s a nugatory command that doesn’t exist because it’s a typo.

I quickly learned to see this effusion of text as a clear sign that I goofed somehow. That’s what makes it useful to me. Hopefully, you will find it equally useful.

The Joys of PowerShell and WT Increase

Everywhere I look, I see plenty of evidence that the Windows Terminal and PowerShell teams are working hard to make these tools more friendly, powerful and useful. The integration of Copilot is something I’m just starting to dig into and appreciate in the same vein (but on steroids).

All I can say is “Keep up the good work, folks!” Their efforts are making my life more fun and more interesting. They’re also encouraging me to make more and better use of a terrific toolbox when working with Windows. I’m jazzed!

Recent Activity, Troubleshooting, WED Blog

PowerPoint Goes Poof!

January 12, 2024 Ed Tittel 6 Comments

Working through my to-do list for yesterday, I found myself trying to open a PowerPoint PPTX file. Nothing doing: no file association, even. Worse still, neither Windows Search nor Everything turned up the executable I knew had to be there, somewhere. But after PowerPoint goes poof and disappears from view on my production PC, it took a little detective work to set things back to rights. An important clue shows up in the PowerPoint Properties window above.

When PowerPoint Goes Poof, I Fix It…

Because Word and Excel were working fine on this PC, I knew the whole Office edifice hadn’t evaporated. Obviously, it was just something with PowerPoint itself. Turns out there is no “Powerpoint.exe” as you might expect. As you can see in the Properties page above, the name of the executable is actually “POWERPNT.EXE.”

How did I find it? I checked the Properties page for Word by right-clicking its Start menu entry to check its location. BTW, that program is named “WINWORD.EXE.” It lives in the folder named:

C:\Program Files (x86)\Microsoft Office\root\Office16\

on my production PC. And sure enough, that’s where I found the PowerPoint executable, too. Double-clicking the afore-shown filename, the application opened. Then I was able to use the File → Open dialog to get into the Presentation I had to review for the HPE project outline I was writing. Apparently, opening and using the application was enough to bring it back to the Start menu and to re-establish the missing file association.

Which Version of PowerPoint Is It, Really?

The directory structure obviously hearkens back to an earlier Office version (Office 2016 in fact). But because I’m using Microsoft 365 Apps for Enterprise I had to check About info in PowerPoint itself. And indeed, the version inside PowerPoint itself shows Microsoft 365 MSO Build 16.0.17126.20132). The Release Notes for Current Channel page also shows version 2312 was released on January 9, 2024. Definitely the most recent update is in place. What a relief!

Gosh! I have no idea what trashed my file association info for PowerPoint, or why I had to dig so long to bring that application up. But hey! Isn’t that just the way things sometimes go, here in Windows-World? At least, it’s working now…