In the past two weeks, I’ve built a new Windows Vista system and upgraded the CPU on my primary production machine. In each case, I’ve seen problems pop up afterward that caused the Windows Reliability Monitor to report errors and related problems on those machines, and have watched their reliability scores plummet accordingly.
Continue reading Shaking Down Windows Vista Proves Too Interesting
I’ve used lots of online sources to look up Windows processes and DLLs by name in the past, but one that keeps coming up on Google over the years is Uniblue’s site at www.processlibrary.com. Now, that company has created a free, fabulous, and small (2 MB) process lookup tool. It integrates right into Windows Task Manager and links any entry that shows up in the Processes tab view to its corresponding Process Library coverage.
Continue reading Quick ‘n’ Dandy Windows Process Lookup
Whenever you install a service pack on a Windows machine, it’s not unusual for it to leave plenty of files strewn about your system disk in its wake. What’s unusual about Windows Vista SP1, however, is that it includes its own clean-up utility.
Continue reading Post SP1 Cleanup, Part 3
In the wake of installing Vista SP1, I’ve been noticing various little “gotchas” that have popped up and require my attention as time goes by. It’s been about 4 to 5 months since SP1 hit, and I’ve been slowly and steadily inspecting and cleaning up in its wake.
Continue reading Post SP1 Cleanup, Part 1
This looked just plain weird to me. When I checked Reliability Monitor and the installation of the generic volume shadow copy devices I couldn’t make out a pattern even though it was there to be found. I even posted queries about this to vistaforums.com, techsupportforum.com, and to Microsoft Tech Support, but it took a Facebook email to one of the demiurges in the Windows pantheon–namely, Mark Russinovich–to get to the bottom of the matter (more on this to follow at the end of this story).
Continue reading Mystery Solved — 103 Devices, 5 Volumes
In digging further into my BSOD from Thursday, August 7, using the Windows Debugger I observed that the ultimate cause was a module named pctsSvc.exe (see attached screenshot below). A quick process lookup informs me that this is part of PC Tools Spyware Doctor runtime environment. Additional research on Windows crashes related to this module indicates that a remove/reinstall maneuver often addresses the problem (see this PC Tools forum thread for more info).
Continue reading More on the latest BSOD
Last week, my blog “Should Software Makers Clean Up After Themselves?” expressed my consternation that responsible software vendors could create uninstall utilities that don’t completely clean up after themselves. I reported that one well-known program that I just uninstalled left 462 registry entries and 151 files behind. I was wrong: it also installed the Viewpoint Media Player, which runs as viewpointservice.exe, and not only left it running on my machine, it also continued to load up and run at boot time, even with no consuming processes to serve.
Continue reading Lesson Learned: More on Post-Uninstall Clean-up
In keeping with my ongoing Vista troubleshooting exercise, I’ve gotten into the habit of dropping in on my Event Viewer every couple of days to see what kinds of errors and warnings are popping up. By keeping tabs on this information, and researching stuff I haven’t seen before or don’t understand, I keep learning more and more interesting stuff about Vista. This morning, I found a new error from the Volume Shadow Copy Service (which shows up in the Windows Application log as a source named VSS). Because VSS is important to maintaining Vista operating and file system integrity, I started digging more deeply into this right away.
Continue reading Interesting Event Viewer Error Message
It’s hot, hot, hot here in Round Rock, TX. And alas, when I say it’s hot here, I mean in the house! Our inside cooling stack for the main A/C apparently iced up yesterday, and quit working. I’ve had to cut the main unit off, so our only cooling in the house right now is literally trickling down the staircase (the coolest place in the house) from the still-operational upstairs unit and providing some cooling for the whole house.
Continue reading Hot outside, hot inside too
OK, so I’m finally starting to relax a little bit. After six weeks of intermittent crashes and daily blue-screens, I’ve now gone four days on my production Vista machine without a major hiccup. I’ve still had a few minor problems, as I’ll soon report, but it now seems somewhat safe to say that the system is reasonably stable and appears inclined to stay that way. I have one word to comment on this state of affairs: “Hooray!”
Continue reading Following the Breadcrumbs in Event Viewer