Category Archives: WED Blog

EdFiles, Hardware Reviews, Recent Activity, Tips, Tricks and Tweaks, WED Blog, Windows 10

{WED} Older Lenovos Need Utility Clean-up

February 24, 2020 Ed Tittel Leave a comment

Poking around on my two old Lenovo laptops today, I noticed several of their vendor-supplied utilities are passe. Indeed, now that Lenovo offers its Vantage UWP caretaker app, many older ThinkVantage tools are obsolete. That’s why I assert that older Lenovos need utility clean-up. Lenovo itself will happily let you download and install Vantage on any of its PCs. But it doesn’t automatically remove the older stuff when you do. In fact, if you check information pages at Lenovo (URLs below) for the following items, you’ll see what I mean:

+ (HT501246) Lenovo Quick Optimize r

+ (PD022501) Lenovo Solution Center

+ (DS105970) Lenovo System Interface Foundation

+ (DS012808) Lenovo System Update

+ Thinkpad Settings Dependency

+ ThinkVantage Fingerprint Software*

Note: all of the preceding items, except for the last one, can be safely uninstalled. Happily, the Lenovo Vantage UWP app supersedes all of them (except for the Fingerprint software, which must be at version 6.0 or higher for Windows 10 users). Likewise, do NOT uninstall Lenovo Service Bridge: it remains necessary to report your Lenovo PC’s serial and model number info back to the Lenovo servers.

The old-fangled Solution Center and its various brethren are all now longer under developer support. Most of them can go.
[Click image for full-sized view.]

Why Do Older Lenovos Need Utility Clean-up?

Good question! Apparently, Lenovo left it to device owners to root out these older items (except for the Fingerprint Software, which you must keep if you have an older fingerprint reader and want to keep using it). Methinks they should’ve offered a clean-up utility. Better yet, the Lenovo Vantage installer should look for these passe items and offer to uninstall them as part of its install process. I’ll be communicating this back to Lenovo, in hope that they might listen to — and possibly even heed — this plea. We’ll see.

What About Newer Lenovos? Do They Need Clean-up, too?

I checked my newer Lenovos, of which I have four: two 2018-vintage X380 Yogas, 1 2018 vintage X1 Extreme, and 1 2019 vintage X390 Yoga. All had the older System Update utility installed, except for the 2019 X390 Yoga. Consequently, I did a bit of clean-up on those newer laptops, too. All’s well now, though.

Letters from the Ed, Recent Activity, Tips, Tricks and Tweaks, WED Blog, Windows 10, Windows OS Musings

{WED} MS SaRA + Removing IRST Restores Win10 Stability

February 14, 2020 Ed Tittel 1 Comment

Over the past couple of weeks, I’ve been fighting some vicious Windows 10 issues. One of them manifested in the form of over 100 Outlook MoAppCrash errors related to WindowsCommunicationApps that check in with remote email servers. Those came at a rate of at least 5X daily. The other involved regular IAStorDataMgrSvc.exe errors, at the rate of at least one a day. Between the two, as the intro screencap shows, my system’s Reliability Index hit rock bottom 7 days in a row. But between using the Microsoft Support and Recovery Assistant (aka MS SaRA) and removing an unnecessary driver, I’ve been able to return my production PC to more or less normal operation. Hence this blog post’s title: MS SaRA + removing IRST restores Win10 stability.

As SaRA’s home screen shows, it’s good for addressing a broad range of Windows problems. It definitely fixed my Outlook errors without too much muss or fuss.
[Click image for full-sized view.]

The Many Powers of SaRA

I hadn’t used SaRA much before (though I did have a copy in my utilities folder). But when I ran it, the software asked me to revisit its Download Center page to grab the latest version. I’m glad I did, because it’s added a lot of new Office and Outlook capabilities in this latest incarnation. And because that’s just what I needed, it was well worth doing. Having now used it on multiple occasions to fix a couple of trivial problems and this latest, more annoying and persistent Outlook issue, I can recommend it to Windows admins, power users, and even ordinary users alike. It should be part of any Windows user’s troubleshooting arsenal, as it is now part of mine (it goes way beyond Windows 10’s built-in Troubleshooters, available through Start → Settings → Update & Security → Troubleshoot). Grab a copy today.

Why Use the Intel IRST Drivers?

The ultimate source of my IAStor related “stopped working” error messages came from this folder:

C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe

That’s what clued me in that the Intel Rapid Storage Technology (IRST) software was involved. Although IRST offers some modest performance boosts for SATA disks run independently, its biggest benefits come through its support for software-based RAID (Redudant Arrays of Inexpensive Disks). It turns out that for AHCI users who don’t have RAID disks, IRST is more or less optional. If you really want ALL the details on IRST drivers, versions, and access to nicely-modded alternatives, check out Fernando’s IRST Coverage at Win-RAID.com.

In my case, I decided to uninstall the whole environment because anything that causes errors but provides only modest performance gains is not something I want. Out it went. And, as the rising tide of the Reliability Index shows, taking care of both errors finally has things moving in the right direction. And that’s the way things go sometimes, here in Windows-World. I’m mildly pleased to see the system becoming more stable. Let me see it get back to a perfect 10, and I’ll be somewhat more pleased. Fingers crossed!

WED Blog, Windows 10, Windows OS Musings

{WED} Windows Enterprise Desktop Blog Gets New Temporary Home

February 12, 2020 Ed Tittel 1 Comment

Just yesterday, I learned that my ongoing blog for TechTarget Windows Enterprise Desktop (WED) is no more. It first appeared on September 29, 2008 as Vista Enterprise Blog (see the banner graphic below for that initial item). Since that first post appeared, I wrote 1,583 items for that blog. My assigned frequency was 12 times a month. Starting on October 2008 through January 2020, gives 135 months. In fact, my actual monthly posting frequency was 11.72 over that period. Given holidays, vacations, and occasional sick days, I believe I met my blogging commitment over the 11 years, 3 months, and 13 days that my blog ran on TechTarget. For now, Windows Enterprise Desktop blog gets new temporary home here at edtittel.com.

Don’t get the wrong idea, though. It’s not just my blog that’s been cancelled. All the other 80-plus blogs at the IT Knowledge Exchange are cancelled, too. TechTarget plans to post no new Q&A or other content to that site, either. It’s the end of an era, and I’m just one of many industry people and players affected. Insider sources tell me the decision emerged from declining statistics, and unsatisfactory SEO results. That’s why I’m neither devestated at the loss, nor inclined to take it personally. Apparently it’s a hard-boiled business decision, pure and simple.

I’m bemused to see my tenure extends back to the much-reviled Windows version named Vista. Personally, I never thought it was all that bad. Among many other good things, it brought us Desktop Gadgets, which I still use today.
[Click for full-sized view.]

Windows Enterprise Desktop Blog Gets New Temporary Home Right Here!

I will keep blogging 3 times a week about Windows 10 topics. Right now, I’m still negotiating with TechTarget about obtaining access to my historical blog stream. They own the copyright. Even so, I’m hopeful I can make an archive copy for my readers. While we’re working out those details, however, I’ll post three times a week right here on Windows 10 topics until I get things worked out. So far, my friend and colleague KariTheFinn has graciously offered to host the blog at our jointly-owned Win10.Guru site. But because I already post 3 times a week there on Windows 10 news and topics, I’m concerned that doubling up might reduce my following there. (Yes, there is indeed the possibility of “too much of a good thing.”) I’m also in conversation with a couple of other websites/content developers about staking out a presence somewhere else, so we’ll have to see how things turn out.

Time to Change Your Favorites/Bookmarks

For the next little while, you’ll want to change your bookmarks or favorites from one of the two that worked for this blog’s previous incarnation to the temporary new one. Here’s a list of relevant links:

1. TechTarget: SearchEnterpriseDesktop: Windows Enterprise Desktop (Old, but still has archival content)
2. TechTarget: IT Knowledge Exchange: Windows Enterprise Desktop (Old, but still has archival content)
3. EdTittel.com: Blog: WED posts in my ongoing Blog Stream will start with {WED} ahead of the actual post title. I plan to post there every Mon-Wed-Fri (starting today), until a new home is found or built.

Stay tuned!

A Preview of Coming Attractions

There are several different kinds of items I like to post to WED. First and foremost, I like to document Windows 10 problems, errors and misunderstandings that I experience myself, up close and personal. If I can find a fix or workaround, I’ll include that in the coverage because “problem + solution” beats “problem by itself” without exception. Some mysteries do, alas, remain forever unsolved. Second and less often, I like to share important bits of Windows 10 news and information that should impact or interest readers. Third, I like to share step-by-step instructions or how-to’s for Windows 10 topics that I’ve had to tackle and use on my systems, on the theory that others may find them useful too. Fourth, I’m a little bit of a gadget freak, so when I find a piece of gear that helps me work with Windows 10 more productively in the office or on the road, I’ll share my experiences, describe the gear, and point toward the best prices I can find.

All in all, it’s enough to keep me engaged and interested in publishing bits and pieces three times a week. Ongoing, longtime readership suggests that others feel the same way about these modest efforts. Thus, I hope you’ll shift your bookmarks around (or add a new one) to keep up with these re-housed, but continuing adventures in Windows-World. Thanks for your patronage and support over the past 11+ years. I hope you’ll allow me to keep it going forward.